The Three Horseshoes Inn - B&B

Booked a table for 7pm arrived the place looked welcoming and cosy. We went straight to the bar and informed them we had booked a table we was pointed from the bar where our table was and that they’d be over shortly to take our drinks order and bring some food menus, after 25 minutes no one came to take any order or give us food menus, in that time we seen one person go to the bar for a drink as it was not busy at all and all we could see was the barmaid dancing to Britney Spears!! So we decided to get up and leave and go to the Malt Shovel just down the road. Shame as place looked nice but will not return as good service goes along

Stopped here to attend a wedding reception in Ryton. We found the hotel to be really very quiet. The beds super comfy. Finished off with a super large full English breakfast, very nice too. The pub had a nice atmosphere and nice decor, whilst waiting for our taxi we saw great looking food being served, so we will probably have to go back to try some at some point in the future.

I booked on their website in February for a night in August. I emailed them prior to confirm our early check in, which was ignored. I then called and they said they had no record of our booking, even though I had email confirmation from them and a booking reference. They said they were fully booked so unable to fulfil our booking. Had I not happened to call, we wouldn't have known this until we arrived on the day. We had to find alternative accomodation at a higher cost due to the short notice. Very disappointing.