Norfolk Arms

We recently visited the Norfolk Arms in Arundel and had a mixed experience. The outdoor restaurant area isn’t particularly easy to find, and better signage would make it much more welcoming for first-time visitors. Once seated, the service was pleasant enough but quite slow, especially considering we only ordered sandwiches and a pizza. We waited much longer than expected for such a simple meals… That said, the homemade pizzas were excellent—fresh, generously topped and full of flavour. They were definitely the highlight of our visit and made the wait a little easier to forgive. Overall, the food quality was good, but improvements to the speed of service and clearer directions to the outdoor dining area would make for a much better customer experience.

I celebrated my 90th birthday with 40 family and friends with an afternoon tea at the Norfolk Arms and have run out of superlatives describing the care, attention to detail and the entire presentation as being fantastic. The staff were patient and courteous and attentive to our needs and full marks to the chef with the variety teatime delicacies created. Congratulations to Lewis, the new general manager, on a great start.

Dear Lewis, What an absolutely fabulous experience we had at the Norfolk Arms. Thank you so much for making my mothers birthday such a fantastic day to remember. Yourself, Hannah, Alice and chef went above and beyond to make the day a wonderful memory. Arranging drinks in the bar first on such a hot day was perfect and all the extra food, mini prawn cocktails and vol au vents along with all the delicious sweet cakes were noted and super appreciated. And there was not a dry glass in the Club Room at any time. We shall certainly be returning soon, hopefully for a roast lunch which has been highly praised. Best of luck with your new team and many thanks again, Rachel