Best Western Delmere Hotel

Stayed here In the middle of one of the summer heatwave weekends. On arrival we were shown to a room that was boiling hot as the AC was just not able for the temperatures.While the hotel was fully occupied, the Manager on duty managed to get us another room which was an upgrade and had perfect AC. The place was spotless, not just the rooms but everywhere from reception in. Staff were exceptional and could not have been more helpful . Zero noise at night and only a short walk from a street with a great choice of bars and resturants.

Positives - convenient location to Paddington station and Hyde Park. Rooms were updated, clean and quiet. They have a free coffee machine in the lobby for guests. Negatives - the hotel air conditioning is completely inadequate for actual hot weather. Unfortunately we were staying here during a period of 30+ degree days. Despite the air conditioner being set to 18, the coolest our room got was 26 and then climbed throughout the night up to 29. We contacted reception staff thinking that it was malfunctioning but was told it was working and that it was just that we were on the top floor which made it hotter and we were given a small desk fan. After a largely sleepless night we were ultimately switched to a new room on a lower floor the following night which was an improvement but the temperature still only got down to 25-26. The staff were very good in handling the situation and doing what they could to assist but just be aware when booking that the airconditioning doesn’t hold up in hot weather.

Good location. Close to Paddington station and Hyde Park so fairly convenient to access anywhere in London. Heathrow Express to Paddington Station and a few minutes walk to Hotel. Off of main street but close to restaurants and some shops. My room was fairly small and somewhat expected. Hotel meets Best Western standards and well run. Breakfast fairly small, but pleasant and gets you off to quick good start to your day with attendants pleasant and helpful.