Britannia Europa Hotel Gatwick

Booked this hotel for a cheer comp in the area. Advantage point was the parking as i dislike searching for nearby parking, plus this was also free..! At first i panicked as it didnt look like much parking was available when i arrived. However, the carpark goes on and around and here there and everywhere, so always a space. Gave my reg in at reception, no payment. Beautiful!! Leading up to my stay, i emailed the hotel a couple of times regarding pool opening times and air con in rooms. I always received efficient ans informative responses from the hotel. Once Booked, i realised it was a Britannia hotel of which, in my opinion, isnt a reputable brand. Anyway, check in day came. The check in was so quick and super friendly. The hotel is dated but i don't mind that at all. Spacious, clean with good facilities was good enough. The room was large with Juliette style balcony doors which over looked the outdoor bar seating area. I thought this would be niosy but it wasnt. The room had a lovely modern bathroom, no loo brush whichi understand why. Enough soft towels and body wash etc provided. Tea & coffee tray. No spare pillow. One pillow each only. I felt the room walls needed a fresh lick of paint and it lacked plug sockets near the beds. We had hairdryer, iron and ironing board missing. But i forgave all that because the room was spotless!!! Bed wasnt the the most comfortable but ive had worse. Bedding to a good standard. I expected stains everywhere but it was fine. Plenty of lighting. No air con but they can provide a fan. Quiet overall and even though the hotel is dated. It was clean and quiet. Therefore, i would return. I didnt use the pool as it was only open 10-5 ish. It would of been nice for it to open a little later but no big issue. Didn't have time to use the bar or restaurant, unfortunately. The surrounding area is quite lovely. West sussex impressed us. Friends stayed in the outer hotel building and said their room was of a more modern finish. I liked it!! Thankyou

It is what it is ..it's a very cheap night stay close to Gatwick airport ..it does what it's says ..if you want the Ritz or a branded product pay the extra and stay there.My room was small but perfectly comfortable bedding good shower good mattress good and the reception staff couldn't have been more helpful ..but it's not luxurious but I paid £40 so I was not expecting it to be ..it was a perfectly acceptable place to lay my head for the night before heading off on my travels ...

What a surprise.....After reading all these negative comments I was so pleased I did not take any notice of them. I went ahead and booked directly with the hotel. Got a very good price and was so happy with my large room, which was quiet and clean. No its not 5* and its not newly decorated but I cannot fault the the service checking in. I did not use the restaurant but I will next time I book. Thank you Europa Gatwick....Thank you Britannia Hotels