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Reviews from Guests

4.0/5

tripadvisor

952

Reviews

from real guests

tanagogo1

5

/

5

A delightful, charming, boutique, hotel in the heart of Fitzrovia and now a firm favourite. Despite the competition, of which there is plenty, this hotel stands out with excellent, polite and friendly customer service, and competitively priced rooms. A big bonus was the very effective air conditioning given the recent heatwaves hitting London. Also recommend the hotel restaurant that was a fun and lively experience, serving excellent food.

L3278VDmichaelm

5

/

5

During a brutal London heatwave, I was staying at the Charlotte Street Hotel. After a long, exhausting day of business meetings, I was desperate for a massage to unwind and relax before finally saying "goodnight" to the city. I asked a hotel staff member if they offered massage service, and she highly recommended I contact www.centrallondonmassage.co.uk. I remembered that she also offered me a comprehensive introduction of the French restaurant Elsa, Italian restaurant Norma, Japanese noodle restaurant Ramen moto, Ramen moto Gallio and Indian restaurant Mowgli in the entire street. If all the restaurants in Charlotte street are gems, this lady must be the hidden gem in the area as her service is amazing and thughtful.

robynr62

3

/

5

I am aware of the positive reviews of this hotel. I agree with the descriptions that it is a modern, interesting hotel in a good location. Nevertheless we had some negative experiences. Our room (a few notches above basic) was spacious but somewhat dark and with no view. There was no tea or coffee in the room (but they provided it when asked). We were disappointed with the food. At breakfast, the toast was “stale” and barely toasted. It came with two small dishes of jam. We ordered toast for two but they only gave us jams for one and we had to ask for more. On another day, we couldn’t eat the omelette, which was rubbery and oily. The worst, at dinner, was a dish advertised as red cabbage and crispy duck salad. For the equivalent of $AUD 56, it was a plate of red cabbage with fried duck skin pieces (very little meat attached to the skin).

Facilities Details

Free Wifi

Spa

Fitness Center

Laundry

Babysitting/Child Services

Meeting stationery

Wired Internet

Assistive listening devices provided for meetings

Bicycle Rental

Newspapers

Ticket Service

Proposal spot

Indoor fireplace

Baggage Storage

24-Hour Front Desk

Library

Smoke-free property

Elevator

Desk/workspace

Valet Parking

Terrace

Concierge Service

10 Available Room Types

Deluxe Junior Suite
Deluxe Junior Suite
Deluxe Junior Suite
Deluxe Junior Suite
Deluxe Junior Suite
Deluxe Junior Suite
Deluxe Junior Suite
Deluxe Junior Suite
Deluxe Junior Suite

Deluxe Junior Suite

Non-smoking

Non-smoking

Heating

Heating

Sleep comfort items

Sleep comfort items

Iron

Iron

Air Conditioning

Air Conditioning

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Desk

Desk

Toiletries

Toiletries

Internet [LAN]

Internet [LAN]

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

TV

TV

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Superior Room
Superior Room
Superior Room
Superior Room
Superior Room
Superior Room
Superior Room
Superior Room

Superior Room

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Iron

Iron

Air Conditioning

Air Conditioning

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Desk

Desk

Toiletries

Toiletries

Internet [LAN]

Internet [LAN]

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

TV

TV

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

1 Bedroom Virginia Woolf Suite
1 Bedroom Virginia Woolf Suite
1 Bedroom Virginia Woolf Suite
1 Bedroom Virginia Woolf Suite
1 Bedroom Virginia Woolf Suite
1 Bedroom Virginia Woolf Suite
1 Bedroom Virginia Woolf Suite

1 Bedroom Virginia Woolf Suite

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Iron

Iron

Air Conditioning

Air Conditioning

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Hypoallergenic

Hypoallergenic

Desk

Desk

Toiletries

Toiletries

Internet [LAN]

Internet [LAN]

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

TV

TV

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Loft Suite
Loft Suite
Loft Suite
Loft Suite
Loft Suite
Loft Suite
Loft Suite

Loft Suite

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Iron

Iron

Air Conditioning

Air Conditioning

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Desk

Desk

Toiletries

Toiletries

Internet [LAN]

Internet [LAN]

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

TV

TV

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Deluxe Room
Deluxe Room
Deluxe Room
Deluxe Room
Deluxe Room
Deluxe Room

Deluxe Room

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Iron

Iron

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Desk

Desk

Toiletries

Toiletries

Internet [LAN]

Internet [LAN]

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Slippers

Slippers

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

TV

TV

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Facilities Details

Pool and Spa

Spa

Fitness Center

Parking and Transportation

Bicycle Rental

Valet Parking

Front Desk Services

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Babysitting/Child Services

Meeting stationery

Smoke-free property

Common Areas

Library

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Assistive listening devices provided for meetings

Proposal spot

Indoor fireplace

Elevator

Desk/workspace