Holiday Inn London-Shepperton

Excellent Service We had a fantastic experience thanks to Reagan at the bar and Celine at reception. Both were extremely friendly, welcoming and professional. They went out of their way to make sure we were well looked after and made our stay even more enjoyable. A big thank you to Reagan and Celine for their excellent service. They are a real credit to the hotel! ⭐⭐⭐⭐⭐

Very welcoming hotel and staff. Particular praise for Ayra on reception who was super helpfut but others were helpful too, didn’t catch their names. We stayed 3 nights and considering how hot it was outside (30+ on first day) it was great to be indoors, use the pool and generally walk around the place. And the room is very good, clean and comfortable beds. Nice to see a bit of a kids sitting down area near the restaurant too, that wasn’t around last time I came 4 years ago.

The hotel was great and the staff were especially accommodating despite the issue with the water, especially Kraig who was very patient behind the bar and helped with food orders and drinks.