Normandie Hotel

I knew this was a budget option so I wasn't expecting some swanky, spacious room with a fantastic view. I booked a Standard Double, which apparently included a full size double bed, a desk, WiFi, a telephone and towels. Twin beds in a small room that allowed little space between or at the end and no desk (travelling for work so had been planning on using it 🤷🏼‍♀️). Slept ok, the sheets were clean at least. On getting in the shower in the morning, the dial to control the temperature was missing entirely, and temp was set on cold! The phone number left for reception will not answer my call. Booked through LateRooms, who have been helpful, but it looks like I'll need to pay out for somewhere else if I want a shower in the morning. Very, very poor.

We booked this because it was such a bargain $129 Aus a night! Then my husband found these horrible reviews and I was scared to stay there. I brought along my own sheets and was prepared to move out.we arrived at the agreed time 3pm. No one was there to let us in. Waited 40 minutes. A young man finally let us move off the doorstep. Went to the room it was TINY but clean. What I Liked: it is clean and gets cleaned every day. Lovely thick fluffy clean white towels each day. A little tv but it works. Location is FANTASTIC! 5 minutes from Paddington station and heaps of eating options. We walked all over London from here often though beautiful Hyde park. Very quiet place. What I didn’t like the view from the window is blah. What I really didn’t like was the shower. You get hot water but only after 8 am so if you shower earlier (like me) you shower cold or heat up water in the kettle to rinse your hair. Crazy! Would I stay here again? Yes, absolutely, where else can you stay so cheap in London in a clean and good location? I read the staff are rude. Aside from check in we only saw the cleaner. She is lovely. I don’t think English is her first language so she may appear abrupt but she was super helpful whenever I needed anything and was very nice.

Where do I even begin? They have no actual working wifi (they're using another hotel's wifi at the end of the block), which is evident when you go to connect and everyone is using their hotspots. Toilets don't flush, beds are hard as a rock, stained towels, bathroom doors don't close, the list is endless! And it's not even a budget hotel! Don't do it!