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Queens Hotel
3.0 / 5
122 Church RoadCrystal Palace, LondonSE19 2UG






Reviews from Guests
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3.0/5
378
Reviews
from real guests
hopecC1998NL
1
/
5
Scammers operating system in this hotel with credit cards, be aware as they are operating a scams with their car park! The hotel is only a 1 star and is dirty and not kept clean. The rooms are substandard and over priced. Keep away as this hotel below standard
hopecC1998NL
1
/
5
Best western these people who work in this hotel are running a car parking scam as they will not inform you of there charges at the main reception , they will want your credit card details to take pictures of it front and back . I totally refused as then they wanted to reject my room which I booked . I called the operator of the company I booked with and then they said it was ok . They are not trusted as there is some sort of fraud going on at this hotel beware what details you give them ! As for the hotel had dirty and smelly rooms, out dated definitely a 1 star when they claim it is a 3 star. Anyway I would pay more and go somewhere else , but do not stay here !
F8497QDrachela
1
/
5
Stayed at this hotel once every year since 2009 bar covid last stayed Aug 21, no mention of the hotel closing for refurb, tried to book since then Booking.com constantly saying my dates not available. Appalling cuatomer service to loyal customers contacted Best Western they cannot even tell me when hotel will re-open. Always enjoyed our stay but since found an alternative hotel, Queens loss!