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Reviews from Guests

4.0/5

tripadvisor

735

Reviews

from real guests

rosettah975

5

/

5

I recently visited for The Bridgerton Afternoon Tea at The Lanesborough Grill and it was an absolute delight. The surroundings were exquisite and the selection of pastries and savouries were divine. Every detail was thoughtful and made for a truly memorable atternoon. A special mention goes to Andrea, whose gentlemanly manners and genuine hospitality made our visit even more enjoyable. He was attentive, charming, and professional throughout. We left feeling exceptionally well looked after. Outstanding service can truly elevate an experience. We would happily return and highly recommend this afternoon tea to anyone looking for a classic and memorable experience.

dawncI770TB

5

/

5

I have stayed in numerous high end hotels in capital cities over the last 20 years and several in London. The Lanesborough takes the crown. From the moment the doorman opened the taxi door, I knew I was going to be so well looked after, I would relax completely. I was right: the staff are welcoming, friendly, knowledgeable and atuned to our requirements . I love the excellence in the decor, the warm welcome at reception, and the attention to detail in every area. For example, when I asked for a ginger mixer in the bar I was offered and got a generous serve of freshly squeezed juice. . Absolutely every request we made was met with a similar level of going above and beyond. The concierge was the real thing: totally trustworthy and knowledgeable Our butler, Shaom , was standout magnificent: he seemed to work out our needs and preferences in minutes and pitched the communication just right. He was there the minute we needed anything and easy to be with , yet unobtrusive and very respectful of privacy and boundaries. He created a feeling of complete safety and mutual respect while being utterly present and available. . Characteristic of Lansborough, If we asked for anything he delivered beyond expectations. When I asked for a kettle, and two kinds of milk : it came with beautiful cups. The equally lovely milk servers had ekegant printed labels on their handles, differentiating them. The room itself was gorgeous. I never knew I love chandeliers. Now I do. A few years ago we stayed in the West End in a hotel at a similar price level. I decided that perhaps London was no longer for me: too noisy and crowded with a much lower level of service and decor than I preferred. The Landsborough has restored my faith in London: partly the pleasure and relative quiet of Hyde Park, but mostly this beautiful sense of home, comfort and excellence. The hydrotherapy pool was great also. Congratulations to the staff: every single one has been outstanding and congratulations to the smart person or people who chose them. It is a high end hotel but this place delivers And delivers and delivers again. One day here is better than a week anywhere else I have stayed in London.

555elisaj

5

/

5

Was gifted a Virgin experience Bridgerton Afternoon Tea as a retirement gift and so decided to use on our Wedding anniversary. What a lovely experience ! Seated in a beautiful airy room which was cool on such a hot day . Service was great from start to finish . Special Shout out to Pedro , Ilays ( whose description of food was divine ) and Jalif (sorry if spelt name incorrectly ) all of whom went above and beyond . The sandwiches were delicious and fresh, with different flavour combinations . My favourite being the harissa chicken . Pastries were beautifully presented and very tasty . Scones were fab. Never looks a great deal of food but it was and we were able to take the leftovers home to enjoy another day . Hotel is beautiful and it was a joy to spend a couple of hours there . Will definitely be back .

Facilities Details

Free Wifi

Spa

Sauna

Fitness Center

Bar

Laundry

Proposal spot

Babysitting/Child Services

Swimming pool

On-site accessible self parking

Ticket Service

Horseback Riding

Elevator

Accessible concierge desk

Pet facilities

Meeting stationery

Valet parking outfitted for wheelchair

Accessible route to the registration desk

Accessible public restrooms

Newspapers

Children's books and toys

Baggage Storage

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Snack Bar

Self Parking

Desk/workspace

Valet Parking

Terrace

Hair/Beauty Salon

Concierge Service

Currency Exchange

Outdoor Pool

Dry Cleaning

10 Available Room Types

Suite, Corner (Hyde Park)
Suite, Corner (Hyde Park)
Suite, Corner (Hyde Park)
Suite, Corner (Hyde Park)
Suite, Corner (Hyde Park)
Suite, Corner (Hyde Park)
Suite, Corner (Hyde Park)
Suite, Corner (Hyde Park)

Suite, Corner (Hyde Park)

TV

TV

Sleep comfort items

Sleep comfort items

Pets allowed in room

Pets allowed in room

Blackout curtains

Blackout curtains

Bidet

Bidet

Desk

Desk

Toiletries

Toiletries

Slippers

Slippers

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Sitting Area

Sitting Area

Daily newspaper

Daily newspaper

Computer

Computer

Non-smoking

Non-smoking

Carpeted

Carpeted

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Internet [LAN]

Internet [LAN]

High Chair

High Chair

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Fireplace

Fireplace

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite

Junior Suite

TV

TV

Sleep comfort items

Sleep comfort items

Pets allowed in room

Pets allowed in room

Blackout curtains

Blackout curtains

Bidet

Bidet

Desk

Desk

Toiletries

Toiletries

Slippers

Slippers

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Daily newspaper

Daily newspaper

Computer

Computer

Non-smoking

Non-smoking

Carpeted

Carpeted

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Internet [LAN]

Internet [LAN]

High Chair

High Chair

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Presidential Suite
Presidential Suite
Presidential Suite
Presidential Suite
Presidential Suite
Presidential Suite
Presidential Suite

Presidential Suite

TV

TV

Sleep comfort items

Sleep comfort items

Blackout curtains

Blackout curtains

Desk

Desk

Toiletries

Toiletries

Slippers

Slippers

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Sitting Area

Sitting Area

Daily newspaper

Daily newspaper

Computer

Computer

Non-smoking

Non-smoking

Carpeted

Carpeted

Dining Table

Dining Table

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Internet [LAN]

Internet [LAN]

High Chair

High Chair

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Fireplace

Fireplace

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Suite (Park)
Suite (Park)
Suite (Park)
Suite (Park)
Suite (Park)
Suite (Park)
Suite (Park)

Suite (Park)

TV

TV

Sleep comfort items

Sleep comfort items

Pets allowed in room

Pets allowed in room

Blackout curtains

Blackout curtains

Desk

Desk

Toiletries

Toiletries

Slippers

Slippers

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Sitting Area

Sitting Area

Daily newspaper

Daily newspaper

Computer

Computer

Non-smoking

Non-smoking

Carpeted

Carpeted

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Internet [LAN]

Internet [LAN]

High Chair

High Chair

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Fireplace

Fireplace

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Suite (St James)
Suite (St James)
Suite (St James)
Suite (St James)
Suite (St James)
Suite (St James)

Suite (St James)

TV

TV

Sleep comfort items

Sleep comfort items

Pets allowed in room

Pets allowed in room

Blackout curtains

Blackout curtains

Bidet

Bidet

Desk

Desk

Toiletries

Toiletries

Slippers

Slippers

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Sitting Area

Sitting Area

Daily newspaper

Daily newspaper

Computer

Computer

Non-smoking

Non-smoking

Carpeted

Carpeted

Dining Table

Dining Table

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Dining Area

Dining Area

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Internet [LAN]

Internet [LAN]

High Chair

High Chair

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Fireplace

Fireplace

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Facilities Details

Pool and Spa

Fitness Center

Spa

Sauna

Outdoor Pool

Parking and Transportation

Self Parking

Valet Parking

Food & Drink

Snack Bar

Bar

Front Desk Services

Ticket Service

Newspapers

Baggage Storage

24-Hour Front Desk

Concierge Service

Currency Exchange

Activities

Horseback Riding

Entertainment and Family Services

Babysitting/Child Services

Meeting stationery

Children's books and toys

Smoke-free property

Shops

Hair/Beauty Salon

Common Areas

Terrace

Cleaning Services

Laundry

Daily Housekeeping

Dry Cleaning

Internet Access in public areas

Free Wifi

Miscellaneous

Proposal spot

Swimming pool

On-site accessible self parking

Elevator

Accessible concierge desk

Pet facilities

Valet parking outfitted for wheelchair

Accessible route to the registration desk

Accessible public restrooms

Desk/workspace