White House Hotel

The worst hotel I have stayed in worldwide Excrement on the walls Broken bed and furniture with bed leg hidden in a drawer General dirt at unacceptable levels After the fact denied I had made any complaint Made my wife and I both ill Zero customer service

We stayed four nights at this hotel with a friend, and it was a disastrous experience. Upon our arrival, we were redirected to another hotel located right next door, probably managed by the same owner. We then had to climb to the third floor without an elevator. Upon discovering the room, we immediately noticed that it was tiny, with an unpleasant smell and hygiene that clearly left much to be desired. The window did not close properly, the bathroom was dirty, and there was not even a mat or bath towel. The worst happened on the third day when my friend started to show a row of bites. Upon our return, we unfortunately discovered bedbugs in our suitcases. Result: hundreds of euros, even close to 1,000 €, in disinfection costs to avoid infesting our home. We contacted the establishment by email to report the situation. Despite this, no commercial gesture was offered to us, and our complaint was not taken seriously. I strongly advise against this establishment. Save your money and spare yourself an experience that is both unpleasant and costly.

The only positive point is the location of the hotel. The rest: - room not clean, dust ++++ we found in a drawer the papers of the previous occupants of the room. - the breakfast, aside from the cereal, is just a mini bar with snacks in the morning; we had to check the cups because three-quarters of them were dirty, the coffee was never ready at the breakfast opening time, and the staff was as unfriendly as possible. - having to change establishments to check in and have breakfast. We have stayed in several hotels in London, but this one is the worst; we will never set foot there again.