Angmering Manor

Beautiful property let down by poor maintenance and service. The grounds and public areas have a lovely, historic charm as you walk in, and we were initially very impressed by the environment. Unfortunately, our room did not match what was advertised in the booking, and the overall experience was let down by a noticeable lack of maintenance. There was limescale on the shower hose, a dusty extractor fan, and the window blinds were broken. The hairdryer in the room was dated and broken (though a replacement was later left outside our door). When I asked for some shampoo and conditioner, I was told the bottle provided was a 3-in-1, which looked exactly like the green liquid used for the hand soap. Furthermore, the shower gel dispenser had fallen off the wall and was replaced by an unlabelled bottle of Original Source balanced on the shower tap. While it was great to have the pool to ourselves, the water had a tissue and other debris floating in it, and several tiles had come off which were put in a plant pot. The bedding felt very low quality, with thin, flimsy pillows that didn't offer much support. Breakfast was okay, and we were greeted initially upon arrival. However, the waiter seemed to have vanished after we sat down. I eventually had to go and stand outside the kitchen to wait and order breakfast and a cup of tea. The continental selection was also very sparse, with only two pastries left out.This place has so much potential given its beautiful old environment and friendly front-desk staff, but it severely lacks the upkeep and basic standards expected. Whilst we were pleased to have a room to stay in last minute, This is definitely NOT four stars

Good location in Angmering village which is very pleasant. Parking on site. Initial impression, really nice property but very run down and in clear need of maintenance. Short wait to check in, given a key to the front door as it is locked at 10pm. Bar closes at 9.30pm as does the garden. We were informed breakfast was until 10am. We stayed in room 207, superior double room priced at £203. The room was quite large but in poor shape, badly laid out with oversize furniture, cupboards and a sofa with a very large stain on it. There was a scorch mark on the carpet from an iron. No glasses for water or water in the room. Bed was comfortable and bedding reasonable. The bathroom was dire. Extremely dated and in very poor condition, there was a bath with shower which didn’t turn off fully, mould around the shower screen. The remains of a shaving/ make up mirror were evident but the mirror was missing. The towels were poor quality. Breakfast is in the restaurant which seems to be where effort with the decor has been made, pleasant room overlooking the garden. The cooked breakfast was ok, there was an extended wait for coffee as it had run out and there were no pastries available at 9.30am., we were told they were all gone. There were two workers around but neither seemed to prioritise guests at breakfast, they disappeared off somewhere. The saving grace for us was that we slept well and it was quiet overnight. We had dinner at the Lamb down the hill, which was delicious and had excellent service . No amount of quaint and quirky makes up for the very poor quality of accommodation and lack of customer service and we wouldn’t stay again.

Bitterly disappointing 60th birthday afternoon tea, we sat at the table waiting for another friend to join us when the so called waitress bought out a tray of summer soup in a tiny cup along with trifles in a shot glass. I told her we weren’t ready and asked her to take it away to which she replied it will be cold when I bring it back. I suggested they reheat it and was told I’ll ask the chef as your table was booked for 3.30. (It was 3.31). Very rude waitress! Sandwiches appeared to have been made early in the day and left out as they were dry & crusty! No finger sandwiches just large triangles that look like any supermarket sandwich. Tray baked cakes and overcooked scones, Do not waste your money. Service absolutely shocking.