Brittannia Leeds North

Good staff, afternoon tea nice. We used the pool, staff there brilliant nothing too much trouble. If the facilities are not in use due to technical difficulties they email you...but you should check your emails ..if you have booked in just in case ...

The hotel is outdated but can't complain much because the stay was only for one night due to a cancelled flight. The room though was very warm, and you can't open windows. The breakfast was average - the usual toast maker corner, hot food, cereals, juice, fruits and coffee. Nothing fancy.

A difficult review to write. Firstly this was a park and fly booking for 7 days parking and 1 night stay. The overnight stay was very good with comfortable well appointed rooms and dinner which was very good value. Taxi service to and from the airport was timely and well organised. On return to the car park our car had been hit by another vehicle causing over £400 of damage to the bumper. I reported the incident at reception and the young lady just looked at me with a blank expression. The duty manager to be fair looked at the damage and said she would arrange for someone to phone me. No phone call received. When I phoned up again the person I spoke to implied they couldn't look through cctv footage to help ne as too time consuming but said someone would call back. Again no call back. Eventually when we phoned again the Manager asked us to send photos etc to assist in looking at correct cctv camera. Several days later an email was received saying that the cctv camera couldn't clearly make out where car was parked. What is the point in having the camera.? The car was right in the centre of a well lit section of the car park! At no point did any member of staff say they were sorry about the damage to the car. Hence the review. Finally to the charmless individual who hit my car just remember what goes around comes around.