Premier Inn Chippenham

4.0 / 5

•

West Cepen Park, SN14 6UZ

Reviews from Guests

4.0/5

1,786

Reviews

from real guests

755lanree

Location was ok, as it was close to a supermarket and Burger king, ample space for parking. Rooms where of good size, airy and modern, nice restaurant with tasty breakfast.

trrywls

We have recently returned from a 2 night stay and, having been a little concerned from recent reviews, wanted to record our observations. Our Plus room on the first floor (109) was very clean, everything worked as it should (including a hot and powerful shower) and had a view over surrounding countryside. The restaurant was until very recently a Brewers Fayre but is now only open to hotel guests - this has led to a much quieter and more relaxed atmosphere, enabling staff to provide a friendly and efficient service. We were also pleasantly surprised by the extensive menu on offer and although drinks choice has reduced, this is understandable bearing in mind the recent changes and demand. Breakfast was equally impressive, with efficient and friendly staff who were frequently topping up and replacing items and ensuring tables were promptly cleared and cleaned. We have been using the Premier inn brand for many years and all in all we would have to say this was one of our more enjoyable experiences, so thank you to all the staff we encountered for your friendliness and professionalism.

StephD900

Booked a Premier Inn Plus room with a clear expectation of what we should receive. Extra comforts and added perks are part of the advertised package. However, the room we checked into had none of these additional features. It was basic in the extreme and not even clean. The promised ‘air conditioning’ kept us awake all night as it was somehow linked to other bathrooms. It was loud in the extreme and the reception staff could do nothing about it. Avoid at all cost!

Facilities Details

Free Parking

Free Wifi

Baggage Storage

Parking (limited spaces)

24-Hour Front Desk

Accessible route to the registration desk

Accessible public restrooms

Daily Housekeeping

Smoke-free property

On-site accessible self parking

Elevator

Free Parking

Free Wifi

Baggage Storage

Parking (limited spaces)

24-Hour Front Desk

Accessible route to the registration desk

Accessible public restrooms

Daily Housekeeping

Smoke-free property

On-site accessible self parking

Elevator

7 Available Room Types

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Bathroom phone

Heating

Sleep comfort items

Non-smoking

Bar

Electric Kettle

Visual alarm

Bathtub grab bar

Laptop workspace

Separate shower/bathtub

Private bathroom

Free instant coffee

Daily housekeeping

Towels

Desk

Extra Long Beds (> 6.5 ft)

Standard Double Room

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Kids shampoo

Electric Kettle

Laptop workspace

Separate shower/bathtub

Private bathroom

Hair dryer

Free instant coffee

Daily housekeeping

Desk

Extra Long Beds (> 6.5 ft)

Family Triple Room

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Kids shampoo

Electric Kettle

Laptop workspace

Separate shower/bathtub

Private bathroom

Hair dryer

Free instant coffee

Daily housekeeping

Desk

Extra Long Beds (> 6.5 ft)

Family Quadruple Room

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Kids shampoo

Electric Kettle

Laptop workspace

Separate shower/bathtub

Private bathroom

Hair dryer

Free instant coffee

Daily housekeeping

Desk

Extra Long Beds (> 6.5 ft)

Standard Double Room, Roll-in Shower

Bathroom phone

Heating

Sleep comfort items

Non-smoking

Roll-in shower

Shower

Bar

Electric Kettle

Visual alarm

Laptop workspace

Private bathroom

Free instant coffee

Daily housekeeping

Towels

Desk

Extra Long Beds (> 6.5 ft)

Facilities Details

Parking and Transportation

Parking (limited spaces)

Free Parking

Front Desk Services

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible route to the registration desk

Accessible public restrooms

On-site accessible self parking

Elevator