The Riverside

4.0 / 5

•

70 Harnham Road, Salisbury, Wiltshire, United Kingdom SP2 8JN

Reviews from Guests

4.0/5

422

Reviews

from real guests

Nejai1982

I stayed in this hotel for business for 2 nights. The staff and the rooms are good, breakfast was a little behind - this starts at 7am, however when I came down at 7:15 not all the hot food was ready and there were no plates. Not a great start to the day. My biggest issue was being woken up at 5:30am on the Friday morning by the bin lorry! Beware if you stay on a Thursday night, bin day is Friday. I was woken from a dead sleep by the continual beep, beep, beep as the bin lorry slowly reversed to the front of the building over the gravel car park. Once it finally came to a halt it emptied the wheely bin full of glass. If somehow I had managed to ignore the reversing alarm, the dumping of the glass was impossible to ignore. I don't know how anyone staying in a front facing room slept through this. I had intended to have a lie-in and a leisurely breakfast before my journey home. Unfortunately this was made impossible by the noise. Instead I packed up my things and left as there was no hope of going back to sleep and I wasn't prepared to wait and hour and a half for a breakfast that in all probability wouldn't have been ready on time.

rebeccawO2466VR

We got married in this hotel so we came back for our wedding anniversary. The view is still absolutely stunning and the refurbishments have taken this hotel to another level. There is ample parking and we were made to feel welcome at reception. We were taken to our room by a pleasant staff member who made us feel very welcome. The room was lovely. Whilst our view was slightly spoilt by numerous air conditioning units there is no complaint to be made as the air con in the room was brilliant and worked really well. Unfortunately for the price of the room the untreated mould in the bathroom was unpleasant and could easily be sorted. The staff were friendly and it was a joy to sit outside with the fabulous view of the cathedral. Breakfast was really nice but at no point did we get spoken too, it would be an idea for guests to be welcomed and informed that you could order tea and a choice of eggs etc. Also we had a full table with cereal bowls and cold breakfast and these were not being cleared efficiently just left until guests left the table. On check out I was intending to mention the mould in the bathroom but we were not asked how our stay had been or any positive communication given, we left both questioning the level of customer service. The staff are pleasant but it needed someone leading the team and making sure the customer service matched the beautiful hotel and it’s surroundings.

glinkytam

Stayed here as it was close to Salisbury cathedral and we were attending an event there that evening. Checked in and 10mins later the chamber maid walked in on us which was embarrassing but 30mins later it may have been worse when we were changing. Lovely room with great views of the cathedral. Amenities were fine, bed very comfortable and accommodating for my 6ft 7 husband. They don’t offer an evening meal which was fine for us but they do offer a shuttle bus into town from 6pm. I love a cup of tea first thing in the morning and they have facilities in the bedroom but unfortunately there was no milk so I had to wait till breakfast. Breakfast was standard but perfectly acceptable. I feel like we checked in before the room had been fully serviced as they also brought us dressing gowns at a later stage. We enjoyed our stay in all and we would come back.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Heating

Designated Smoking Area

German Spoken

Poolside bar

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Breakfast in the Room

Alternative meal arrangement

Laundry

Smoke-free property

Daily Housekeeping

Air conditioning in public area

Contactless check-in/out

Room sanitization opt-out available

Russian Spoken

Korean Spoken

Icelandic Spoken

Terrace

Game Room

Car park [on-site]

Swimming pool [outdoor]

English Spoken

First aid kit

BBQ Facilities

Room Service

Romanian Spoken

Facilities for Disabled Guests

Library

Security [24-hour]

Heating in public area

Tours

Restaurant

Chapel/Shrine

Elevator

Portuguese Spoken

Dutch Spoken

Invoice provided

Face coverings on staff

Suit Press

Hand sanitizer

Anti-viral cleaning products

Hot water linen and laundry washing

Currency Exchange

Safe dining setup

Physical distancing of at least 1 meter

Daily disinfection in common areas

Dry Cleaning

Car park [free of charge]

Daily disinfection in all rooms

Hebrew Spoken

Wi-Fi in public areas

Swimming pool

Hungarian Spoken

Indonesian Spoken

French Spoken

Special Diet Meals (upon request)

Hair/Beauty Salon

Casino

Garden

Rooms sanitized between stays

Cashless payment service

Nightclub/DJ

Babysitting/Child Services

Sanitized kitchen and tableware items

Non-smoking Rooms

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Heating

Designated Smoking Area

German Spoken

Poolside bar

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Breakfast in the Room

Alternative meal arrangement

Laundry

Smoke-free property

Daily Housekeeping

Air conditioning in public area

Contactless check-in/out

Room sanitization opt-out available

Discounts recommended for you

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10 Available Room Types

Classic Room, 1 King Bed, Non Smoking (with Sofabed)

Classic Room, 1 King Bed, Non Smoking (with Sofabed)

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Iron

Laptop workspace

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Toiletries

Extra Long Beds (> 6.5 ft)

Towels

Free Toiletries

Toilet

Kids shampoo

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Fold-up bed

Deluxe Room, 1 King Bed, Non Smoking, River View (Four Poster Bed)

Deluxe Room, 1 King Bed, Non Smoking, River View (Four Poster Bed)

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Iron

Laptop workspace

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Toiletries

Towels

Free Toiletries

Toilet

Kids shampoo

Slippers

Separate shower/bathtub

Private bathroom

High floor

Bathrobes

Hair dryer

Air Conditioning

Superior Room, 1 King Bed, Non Smoking (with Sofabed)

Superior Room, 1 King Bed, Non Smoking (with Sofabed)

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Iron

Laptop workspace

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Toiletries

Extra Long Beds (> 6.5 ft)

Towels

Free Toiletries

Toilet

Kids shampoo

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Fold-up bed

Classic Room, 2 Twin Beds, Non Smoking

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Iron

Laptop workspace

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Toiletries

Towels

Free Toiletries

Toilet

Kids shampoo

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Superior Room, 1 King Bed, Non Smoking, River View

Superior Room, 1 King Bed, Non Smoking, River View

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Iron

Laptop workspace

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Toiletries

Towels

Free Toiletries

Toilet

Kids shampoo

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Facilities Details

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Poolside bar

Breakfast in the Room

Alternative meal arrangement

BBQ Facilities

Room Service

Buffet-Style Restaurant

Restaurant

Breakfast service

Special Diet Meals (upon request)

Bar

Front Desk Services

24-Hour Front Desk

Currency Exchange

Entertainment and Family Services

Smoke-free property

Air conditioning in public area

Contactless check-in/out

Heating in public area

Invoice provided

Family/child friendly

Kids club

Casino

Nightclub/DJ

Babysitting/Child Services

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Terrace

Game Room

Library

Chapel/Shrine

Cleaning Services

Protective screens in common areas

Staff trained in safety protocol

Laundry

Daily Housekeeping

Room sanitization opt-out available

First aid kit

Face coverings on staff

Suit Press

Hand sanitizer

Anti-viral cleaning products

Hot water linen and laundry washing

Safe dining setup

Physical distancing of at least 1 meter

Daily disinfection in common areas

Dry Cleaning

Daily disinfection in all rooms

Rooms sanitized between stays

Cashless payment service

Sanitized kitchen and tableware items

Languages Spoken

German Spoken

Russian Spoken

Korean Spoken

Icelandic Spoken

English Spoken

Romanian Spoken

Portuguese Spoken

Dutch Spoken

Hebrew Spoken

Hungarian Spoken

Indonesian Spoken

French Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Designated Smoking Area

Pets allowed

Car park [on-site]

Swimming pool [outdoor]

Facilities for Disabled Guests

Security [24-hour]

Tours

Family Rooms

Elevator

Outdoor recreational features

Heating

Car park [free of charge]

Swimming pool

Garden

Non-smoking Rooms