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Oak Mountain Lodge at Riverchase/Pelham
2.0 / 5
1902 Highway 31 S Hoover






Reviews from Guests
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2.0/5
18
Reviews
from real guests
513richl
1
/
5
So I reserved a room online for a Saturday night and entered my credit card info and was reserved. When I got to the hotel, they wouldn't honor the reservation because they don't allow single night on Saturday nights. They tried to lock me in for Saturday and Sunday. So I was charged for the reservation and denied the room. Horrible customer service. No refund.
M6860KYdebbieh
1
/
5
Do not stay here. The smoke alarm was disabled, it was infested with roaches, it smelled awful, the 'discount' price we were charged was $30.00 more than the price on the sign outside. It's gross. It looks like a decent place on the outside. Do not be fooled. Just nope right on out of there.
N930YUtraceys
1
/
5
Could not check in ! there was literally nobody there on duty could not even call because the phone number listed is a non-working number . I had to drive for 45 minutes to find another hotel and then I had to dispute it with my credit card company to get my money back .it took me forever to get my money back. ridiculous.
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