Ramada Limited Phenix City

Service was Excellent, Yasmine at front desk was charming and courteous. Stay was comfortable and close to stores. Yes.

The night I checked in at the this hotel. Staff refused to look at my reservation and put me in a different room than the one I reserved. The next night hotel management told me they went through my room and it was fault their staff put me in the wrong room! They removed items from the room I was staying in and threw out some of my items. The next morning upon check out the manger told me again everything was my fault. I shouldn’t have taken the room and at least they gave back the items removed from the room. Beware all Military Families and Military never stay at any hotel by Wyndham!! They don’t care about their customers. I should have stayed at Holiday Inn or Marriott!!

Friendly and helpful staff and management, clean rooms and hotel. Came in town for business to stay for a few nights. Clean hotel and rooms and staff answered all my questions and gave me good recommendations! I would definitely stay here again!