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Reviews from Guests

4.0/5

tripadvisor

155

Reviews

from real guests

saraI7510JE

5

/

5

From beginning to end the service at The Ketch was awesome! My husband and I are local small business owners here in Ketchikan and were in need of a hotel stay at the last minute. The staff was amazingly prompt with their response to our inquiry, and they were able to accommodate us with a beautiful and clean room. We will definitely recommend The Ketch to our clients.

M7590RDamandam

1

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5

My husband and I have been in Ketchikan for a week and after staying at Clover Pass, which is absolutely amazing, we wanted to be closer to town to do some touristy things. I booked the Ketch Inn over 6 months ago, and what a DISAPPOINTMENT. It was advertised to have a restaurant and bar, and with us not having a car we thought it would have everything we need on site, boy were we wrong. The restaurant closed days before us arriving. We ended up spending over $60 for pizza to be delivered. The staff also was very rude when approached about letting customers know prior to a stay that amenities had changed. In addition, we were disappointed with the room which has no available ice, refrigerator, etc. there are much better places to stay in Ketchikan…. Save your money and go elsewhere.

Travelinmsp

5

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5

Hailey, the manager, checked in before we got to Ketchikan so that she could arrange transportation to the Inn and made sure that we got to do what we wanted when we were in town. LJ, the shuttle driver, shared tips about getting the most out of our visit and was very pleasant. The room was comfortable and the area, beautiful.