Sanctuary Camelback Mountain Resort

4.0 / 5

•

5700 East McDonald Drive 85253

Reviews from Guests

4.0/5

2,615

Reviews

from real guests

HurricaneGrandma

As a veteran health professional, I chose this resort/spa to acclimatize myself to Phoenix before volounteering for the World Parkinson Congress . I stepped into the most exquisite architecturally designed resort à la Frank Lloyd Wright set into the base of the towering red rock formations of the camelback mountain . The cohesiveness ,the grace , the consummate professionalism and the understated elegance of this staff made this experience exceptional. I would be remiss if I didn’t detail ALLLL of it . Intially , I reserved a CBD oil massage followed by dinner. It was so beyond outstanding - I cancelled my other plans only to rebook the identical experience again . I am 71 and have NEVER done this before . Dinner served by Shea, Ali , Fabian Shari ,Joel and drinks by Jay and Hurley -Each in their own way took incredible care of me - which is more then remarkable since I was a tourist and not a regular .The sushi created by chef Ricky was simply outstanding , the margeritas fabulous,the carnitas by chef Daniel divine -the lemon tart tooooooo goood. This was followed by the spa experience - Daniele and Kaylie received me so warmly - Kelly and Haydn were absolutely top notch masseurs - my body benefitted from the CBD oil massage- I felt so rejuvenated and relaxed . The environment throughout this facility is maintained pristinely - I feel so very privileged to have lived this moment ❤️

davidcD2670SE

I will never go back to this place ever. Valet RUNS THIS PLACE and if you try to park here, they'll make you park down at the bottom of the hill and walk back up in the heat. Make sure you're not "rude" or they'll throw you off the property!!!!! Manager says they were "at capacity". Really? and what does that even mean when the parking lot is not even half full? Hey Sanctuary, not everyone likes their car beat up and riffled through by valet. Mother-in-law‘s 90th birthday RUINED!

T2456ERjohnl

We have stayed at Camelback in the past and this experience was NOTHING like our trips a few years ago. The place has become completely run down, pool experience was obviously catering only to the business meeting that was there and we felt ignored, room was filthy (see pictures) and there was no turn down service, wall paper was ripped...I could go on but certainly not worth anything CLOSE to the price we payed. Will not return which is a shame since it used to be such a wonderful place.

Facilities Details

Pool

Free Parking

Free Wifi

Spa

Sauna

Coffee/tea maker

Fitness Center

Designated Smoking Area

Laundry

Shops (on site)

Proposal spot

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Ticket Service

Tennis Court

Golf course [on-site]

Accessible concierge desk

Valet parking outfitted for wheelchair

Accessible route to the registration desk

Accessible public restrooms

Garden

Newspapers

Yoga room

Bicycles

Baggage Storage

24-Hour Front Desk

Desk/workspace

Valet Parking

Terrace

Hair/Beauty Salon

ATM on site

Concierge Service

Pool

Free Parking

Free Wifi

Spa

Sauna

Coffee/tea maker

Fitness Center

Designated Smoking Area

Laundry

Shops (on site)

Proposal spot

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Ticket Service

Tennis Court

Golf course [on-site]

Accessible concierge desk

Valet parking outfitted for wheelchair

Accessible route to the registration desk

Accessible public restrooms

Garden

Newspapers

Yoga room

Bicycles

Baggage Storage

24-Hour Front Desk

10 Available Room Types

Villa (Roca)

Heating

Sleep comfort items

Patio

Air Conditioning

Blackout curtains

Exterior corridor

Clothes Rack

Toiletries

Bathroom phone

Interconnecting Room(s) Available

Braille and tactile signage

Slippers

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

DVD/CD player

Sitting Area

Free Wifi

Room service [24-hour]

Non-smoking

Laptop workspace

Dining Area

Refrigerator

Bathtub or Shower

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Hypoallergenic

Telephone

Internet [LAN]

iPod dock

Towels

Toilet

Private bathroom

Bathrobes

Hair dryer

Iron

Bathtub

Fireplace

Private Pool

Villa (Ventana)

Heating

Sleep comfort items

Air Conditioning

Blackout curtains

Exterior corridor

Clothes Rack

Toiletries

Balcony/Terrace

Bathroom phone

Interconnecting Room(s) Available

Braille and tactile signage

Slippers

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

DVD/CD player

Sitting Area

Free Wifi

Room service [24-hour]

Non-smoking

Laptop workspace

Dining Area

Refrigerator

Bathtub or Shower

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Hot Tub

Daily housekeeping

Hypoallergenic

Telephone

Internet [LAN]

iPod dock

Towels

Toilet

Private bathroom

Bathrobes

Hair dryer

Iron

Bathtub

Fireplace

Private Pool

Villa (Mesa)

Heating

Sleep comfort items

Patio

Air Conditioning

Blackout curtains

Exterior corridor

Clothes Rack

Toiletries

Bathroom phone

Interconnecting Room(s) Available

Braille and tactile signage

Slippers

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

DVD/CD player

Sitting Area

Free Wifi

Room service [24-hour]

Non-smoking

Laptop workspace

Dining Area

Refrigerator

Minibar

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Hypoallergenic

Telephone

Internet [LAN]

iPod dock

Towels

Toilet

Private bathroom

Bathrobes

Hair dryer

Iron

Bathtub

Fireplace

Private Pool

Villa (Paz)

Heating

Sleep comfort items

Air Conditioning

Blackout curtains

Exterior corridor

Clothes Rack

Toiletries

Balcony/Terrace

Bathroom phone

Interconnecting Room(s) Available

Braille and tactile signage

Slippers

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

DVD/CD player

Sitting Area

Free Wifi

Room service [24-hour]

Non-smoking

Laptop workspace

Dining Area

Refrigerator

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Hypoallergenic

Telephone

Internet [LAN]

iPod dock

Towels

Toilet

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Iron

Fireplace

Villa (del Sol)

Heating

Sleep comfort items

Patio

Air Conditioning

Blackout curtains

Exterior corridor

Clothes Rack

Toiletries

Bathroom phone

Interconnecting Room(s) Available

Braille and tactile signage

Slippers

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

DVD/CD player

Sitting Area

Free Wifi

Room service [24-hour]

Non-smoking

Pool view

Laptop workspace

Dining Area

Refrigerator

Bathtub or Shower

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Hot Tub

Daily housekeeping

Hypoallergenic

Telephone

Internet [LAN]

iPod dock

Towels

Toilet

Private bathroom

Bathrobes

Hair dryer

Iron

Bathtub

Fireplace

Private Pool

Facilities Details

Pool and Spa

Fitness Center

Spa

Sauna

Parking and Transportation

Free Parking

Valet Parking

Front Desk Services

Ticket Service

Newspapers

Baggage Storage

24-Hour Front Desk

ATM on site

Concierge Service

Activities

Tennis Court

Shops

Shops (on site)

Hair/Beauty Salon

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Proposal spot

Pool

Designated Smoking Area

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Golf course [on-site]

Coffee/tea maker

Accessible concierge desk

Valet parking outfitted for wheelchair

Accessible route to the registration desk

Accessible public restrooms

Garden

Yoga room

Bicycles

Desk/workspace