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Reviews from Guests

4.0/5

tripadvisor

521

Reviews

from real guests

FlyGuy47

2

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5

This is a pretty typical H.I. Express. One unusual and unwelcome surprise was that they charge $15 for parking, even though they’re not near a business area and the parking lot is both wide open and mostly empty. I doubt they actually check for parking passes or have any method of enforcement given that there are no signs anywhere outside indicating it’s a “fee-based” lot. We had used Air Canada miles to book the stay and our reservation clearly stated that it included “all required hotel fees”; there was absolutely NO mention of a parking fee until we checked in and the front-desk clerk asked for a credit card. And it wasn’t until checkout the next morning that we learned they were also charging us a small ADDITIONAL fee (about $1) which they attributed to the city of Sedona (wouldn’t this be included under “all required hotel fees”?!). Anyway, be aware that the hotel’s in Oak Creek Village, which is on AZ-179 several miles south of the main center of Sedona (good or bad, depending on your preferences). The room itself was “acceptable” – reasonably clean, but some mold/mildew in the shower indicating it’d been awhile since renovation. I’d rate the breakfast “just OK.” There was no charge for the ambiance added by the dead mouse we stepped on just outside the lobby on the way to the pool (which convinced us we didn’t really want to use their hot tub).

socalukgirl

4

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5

My daughter and I wanted to break up a long drive from the Grand Canyon to So Cal so we stayed the night here. I had come during covid and remembered it as a good place to stay. It was a little more crowded but the room was a good size and bathroom was the best of our trip in the Southwest. Would recommend!

ArtandGinnyNY

5

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5

When we arrived we were given a room with a view of a blank wall, near the laundry and vending machines. We immediately asked for a quieter room and was given one with a great view of the Red Rocks. Our King room was all we could want, the breakfast was standard HIE fare. There is a parking fee. But since the staff was accomidating and the views are great we can only give the hotel top marks.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi