Americas Best Value Inn & Suites at the Park

So I'll start with the positives, stayed as family of four for 8 nights, kids ages 14 and 9. -check in was easy and quick, and woman checking us in was very welcoming, polite and helpful -beds were large, clean, comfy and had lots of pillows! -close to parks, we walked in but did Uber back couple of nights to save daughter's feet, was only $6 -plenty place to eat nearby and Walgreens across the street -pool area was clean and tidy and usually quiet -room was large, lots of space and we had an extra room for our teen to give him some space which was great - rooms cleaned regularly, lots of clean towels and all amenities you'd need -came with a decent size fridge with small freezer compartment and a microwave -we didn't use TV much but worked perfect with lots of channels -ample parking which is free! Never had trouble getting a space -we could see the Disney fireworks from our window which was a nice bonus Now for the things we felt could be better - room was dated, I think some have been renovated but ours definitely hadn't (211) -lots of space for hanging clothes but only about 5 hangers (thankfully we had brought some more of our own) -only two drawers to store clothes etc so with four people we mostly ended up living out the suitcases -floor was very dirty, our feet and socks were black and we had to keep our shoes on a lot - shower was poor, not a lot of pressure - air con was noisy and took a bit of getting used to - no deadbolt or extra security on door, anyone with a key could just walk right in. We kept a suitcase in front of the door. Overall I probably would stay here again for a short stay because of the price and the space but would probably ask for one of the more updated rooms. Hope this was helpful.

Avoid at all costs!! I booked this hotel through Expedia for a Disneyland trip and prepaid for three nights. I knew I was not booking a five-star hotel, but based on the Expedia listing and photos, I expected a clean, safe, reasonably maintained place to stay. Unfortunately, the property appeared very run-down and unclean from the moment we arrived. We drove six hours and got there around 10:00 PM. When we pulled into the parking lot, there were people loitering around the cars, including someone wandering through the parking area and another person sitting on the tailgate of a vehicle packed full of belongings while smoking. There was also no available parking, so I had to briefly park in a handicap spot just to go inside and check in. The lobby was a tiny, run-down room that smelled terrible and did not feel clean or welcoming. When we arrived, an older man came out and said the manager was not there but would be back soon. He then started clicking around on the computer, asked for my name, and followed up by saying he did not work there and was only a relative of the manager. We waited about 30 minutes for the manager to arrive. By that point, after seeing the condition of the property and the overall environment, I did not feel comfortable or safe staying there. I told the manager I wanted to cancel the reservation, and she said I would need to contact Expedia because I had prepaid. We left and found another hotel. When I contacted Expedia, they told me I had to deal with the hotel. I explained that the hotel told me to contact them. The Expedia representative attempted to call the hotel several times with no answer and escalated the issue. When I finally heard back, I was told the hotel was enforcing its cancellation policy and refusing any refund. I even offered to pay for the first night because I understood the cancellation was last minute, but the hotel still chose to keep payment for all three nights, including the two nights we did not stay. I think that is extremely poor customer service and says a lot about how this property is managed. The hotel did not match the impression given by the listing, the property appeared run-down and unclean, the check-in experience was unacceptable, and I did not feel safe staying there. I would not recommend this hotel to anyone, especially families traveling to Disneyland. I am also very disappointed in Expedia’s handling of this situation, as the listing did not accurately reflect the condition of the property and there was no meaningful support after the hotel initially failed to respond.

my partner and i stayed one night for a disney after hours event so our only requirement was a place to sleep and this was great! it’s about a 10 to 15 minute walk to the parks. the room and bathroom were clean, microwave and fridge are provided as well. the parking and resort fee were $15 total so you couldn’t beat that! i would stay here again!