EL TERADO TERRACE

Location is not too far from the Main Street, just a little steep going up to the hotel. The rooms are very clean and roomy and I love that there is a kitchen with everything you need. Also very quiet. Would definitely stay again.

We arrived & attempted to check in at El Terrado Terrace. I was surprised of Not seeing staff available for questions. Our shuttle driver, went directly to the check in window, reached in and retrieved our room keys, I was very surprised. This is the first incident in my 40yrs of Hotel check-in to literally assist ourselves to our room without speaking to staff? Throughout our 2-night stay, there wasn’t any staff available for services. I called the number posted on the website and never received a call back? A sign is posted on the office window, stating if we need anything we need to ask between office hours. We went by the office on numerous occasions during office hours and Never witness staff available. This was disappointing as we needed room service and supplies. We checked out and checked-in at Canyon Catalina Inn. Wow! Did we make a great choice. Staff was present as we checked-in early. We were able to store our luggage till our room was ready. We had to check out from El Terrado Terrace at 10am which I find it to be absurd!! Canyon Catalina Inn has an on-site restaurant which we enjoyed an Awesome & De’Lish breakfast. Our room was ready by 11am perfect timing, we retrieved our luggage and went to our room. Staff is very courteous, efficient, & helpful. I will definitely be staying at Canyon Catalina Inn, upon my return to Avalon. I suggest to others Read the reviews before you reserve.

We were very happy staying at El Terado Terrace Mini Suites & Townhomes. The kitchen was small, but fairly well-equipped. The beds were clean and comfortable, we had an ocean view. The shower and bathroom was small but efficient. We were allowed to check in early and check out late, a big plus. The location is close to the Harbour, but also a good starting point for hiking inland. It takes about 15 minutes to walk from the ferry terminal. The staff was reasonably friendly. Unfortunately, El Terado doesn't allow storage of luggage after check out; this forces travellers to use lockers located at the ferry terminal. Also, (a fairly minor point) there is usually nobody at the front desk during office hours, rather one needs to call a phone number and then someone will answer the call and arrive at the office if necessary. Overall, a great experience.