The Lodge at Big Bear Lake

Worst Hotel...Poor service, Non responsive, GM non responsive to complaints, just excuses. Even had to argue about getting my room cleaned, the head of housekeeping told me " How often do you want...

We stayed at this hotel as part of a very large event. The hotel was nearly full. The biggest complaint I have about this hotel is the disrespect taking advantage of guests with ridiculous fees. 1...

I've been an IHG member for a long time and am a little below diamond. I paid a lot of money for two days and two rooms. The hotel is nice, but a touch antiquated. For whatever reason, IHG membership...