Portola Inn and Suites

Stayed here for the price, I’m a BW member and they give me a 15% discount so the room was only around $80-$90 a night. Majority of the reviews are bad but I’ve stayed here multiple times and haven’t had any issues. It’s right around the corner from Knotts and about 10 minutes from Disneyland. There’s a bus right down the street that will take you to both park, if you want to save on $40 parking. Takes about 25 minutes on the bus to Disneyland and cost somewhere around $1.75. Breakfast is basic- muffins and coffee, there is a Denny's walking distance. Staff were always friendly. Hot tubs doesn’t work but the pool is fine, my 5 year old niece enjoyed it. You can $250+ a night to be walking distance to Disneyland or pay $90-$100 for the room and use the bus. It was probably a $15 Uber ride home from Disneyland. This place is strictly about price. The surrounding area is safe, there’s a small mall next to it with different Korean shops and eateries. We tried the sushi place and it was good. For someone with a season pass to Knotts and who enjoys Disneyland once in awhile, it’s affordable for my budget. Let’s me spend more money in the park at the end of the day.

IT IS A SHAME I AM AN EMPLOYEE OF THIS BRAND, AND I GOT MY CHAIN STOLEN OUT OF MY PURSE. I AM GLAD I TOOK MY WALLET OUT SO YEA I WILL NOT BE STAYING HERE AGAIN. IT'S NO NEED TO ASK BECAUSE THE ANSWER WILL BE NO. WE DIDN'T GO INTO THE ROOM YES, THE MAIDS WALKING AROUND WITH BACKPACKS ON LOOKING CREEPY. PLEASE WATCH YOUR VALUABLES BECAUSE AT THE BLINK OF AN EYE THEY WILL GET YOU LIKE I SAID ITS A SHAME TO STAY WITH THE BRAND YOU WORK WITH

Stayed two nights, won't stay here again. Should have listened to the reviews but trusted Best Western, won't do that again. Pros: air conditioner worked. Receptionist on check in and check out were nice. Cons: drugged out lady seems to live on the side of the building, people kept getting stuck in elevator. Front desk had sign saying be back in 10 minutes and a ring doorbell that seems to be ignored when you actually ring it. Saw housekeeping all the time but the rooms and grounds stilled seemed like it needed a good deep cleaning. We were woken up at 7am to the sound of a generator that ran for three hours. The generator ran a power washer, seems like they hire out the parking lot to do mobile car cleaning. There were no security locks inside the room only the dead bolt that employees can open and an employee that stop and look through each window, didn't feel safe there.