Best Western Carmel's Town House Lodge

Want to again thank Marie & Sanjay for their unconditional & exceptional service. It made our visit truly unforgettable, and we are grateful for your dedication to our comfort. The warm and professional hospitality, impeccable service and consistent cleanliness ensured our room was always a welcoming retreat throughout my entire visit. Thank you again for the kindness and we look forward to returning in the very near future.

Sanjay and Mari, the proprietors, were warm and welcoming. Mari was a fount of information about where to eat, where to hike, and other tips. Our room was clean, comfortable, and quiet at night, and we had a view of sunset over the ocean.

I just checked out of Best Western Carmel's Town House Lodge and couldn't wait to write a review about the exceptional stay my wife and I had. We came to Carmel for a midweek staycation focused on wine tasting, good food, and relaxing. When choosing a hotel, it came down to this Best Western and another nearby chain property. I ultimately chose Best Western because the rooms appeared more updated and the pool looked better. After staying here, I'm convinced I made the right choice. The experience started the moment we arrived. Marie at the front desk greeted us with a warm smile and such positive energy that it immediately set the tone for a wonderful trip. Great customer service can make all the difference, and Marie delivered exactly that. Our room was clean, spacious, and nicely updated. The shower, closet, and overall room layout felt larger than expected and made for a very comfortable stay. The pool was another pleasant surprise—it is actually 8 feet deep, which is becoming increasingly rare these days. We also wish we had spent more time enjoying the sun deck and its beautiful view overlooking the town. The location couldn't have been better for our visit. We were able to walk everywhere we wanted to go, including wine tasting rooms, restaurants, and shops, which made the entire trip stress-free. Breakfast was another highlight. It was fresh, convenient, and saved us from paying restaurant prices, where even a breakfast burrito can easily cost $20 in Carmel. What impressed me most was the value. Carmel is a beautiful destination, but it can also be very expensive. This hotel offers an outstanding combination of price, location, comfort, and amenities. My wife and I live only about 30 minutes away, and it's hard to justify some of the ultra-luxury hotel rates in town when this property delivers such a great experience at a fraction of the cost. If you're looking for a clean, updated, well-located hotel with excellent service and great value, I highly recommend Best Western Carmel's Town House Lodge. We thoroughly enjoyed our stay and are already looking forward to returning.