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Reviews from Guests

3.0/5

tripadvisor

1,596

Reviews

from real guests

JeffreyY214

2

/

5

If you want to pay 400.00 for the location being on Alvarado St., choose the Double Tree. I used to live there and worked in the hotel business for 10 years. one hotel I ran was a historic hotel. The ambience of the hotel is nice but if you want a good night's sleep, that didn't happen for us. The bed was broken and sank in the middle! The historic hotel I had had the number 1 priority, the beds and bedding must be comfortable. There is no excuse. I'm sure the response will be, "You should have stayed in our deluxe rooms." It would have cost more but.... We only stayed 1 night we were traveling the coast for our 40th wedding anniversary. Should have stayed at one of the other properties but my wife worked at Wells Fargo down there for 15 years. So we were nostalgic. Next time we'll stay at the Ramada in Marina. Their beds are comfortable and a lot cheaper.

PastyPerson

2

/

5

The location was really the only highlight of our stay. Unfortunately, everything else fell short of what we expected for the price we paid. There was no air conditioning in the room, which made for uncomfortable nights, and with no screens on the windows, we couldn’t even open them for airflow without letting birds in. To make matters worse, bird noise outside continued all night long, making it nearly impossible to get decent sleep. The rooms, bathrooms, and common areas all showed significant wear and tear — well beyond what you’d expect given the cost of the stay. It felt like very little had been updated or maintained in some time. On top of that, there were no real amenities to speak of, which made the overall value feel even more disappointing. I wanted to like this hotel given where it’s situated, but the lack of basic comfort (AC, screens, quiet) and the tired condition of the property made for a rough stay. Wouldn’t recommend unless significant renovations happen.

inese654

1

/

5

The location is central but the hotel is noisy throughout the night. We stayed from Friday to Saturday and now from Saturday through Sunday July 17-19 2026. We heard street noise and seagulls gawking and screaming all night. The paper thin walls made us have to hear all the laughing and taking into the late night by the room to the right of us. The room does not have air conditioning only a high old fashioned fan lamp that we heard all night. The photos that we saw on line of a queen room appeared large and spacious but when we entered our room we saw a tiny 10x10 tiny room. There was no fridge or microwave or place to make coffee just a tiny coffeemaker. The lamp shades were crooked and wobbly, I had to stage the room myself for my spouse to be mildly surprise since it was a special occasion. Checking in, The desk staff member was not too professional. I asked about good restaurants, she said she didn’t know not even one because she works three jobs. She was tattooed everywhere and not dressed professionally. The environment was not welcoming. There was no one to help with luggage. I had to load myself into the cart and since I got a room in the second building behind the first the cart was not able to be taken down three stairs so I had to walk all of our bags and items to the room making four trips back and forth. The bathroom vanity area was so tiny I could not fit my toiletries, the cabinet doors were scratched and needed painting, the tub shower walls had tile that have not had the tile grout cleaned or bleached in a while, the water pressure in the vanity sink was very low. The hallway to our room has carpeting with bleached areas and lacked attention to detail. The room was pricy for the amenities received. When I tried to upgrade the desk attendant said it was impossible because of stay overs. We checked in at 2:45 but by the time settled in it was 3:10. Getting luggage to the room and finding parking was a chore. There is no hotel designated parking and we had to look for street parking. For $600 plus tax and fees for two nights we did not get our $ worth. And finally I forgot to mention when we sat on the bed it squeeked.

Facilities Details

Free Wifi

Fitness Center

Diving

Braille and tactile signage

Bicycle Rental

Ticket Service

Indoor fireplace

Baggage Storage

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Snorkeling

Elevator

Valet Parking

Concierge Service

6 Available Room Types

Standard Room, 1 King Bed
Standard Room, 1 King Bed
Standard Room, 1 King Bed
Standard Room, 1 King Bed
Standard Room, 1 King Bed
Standard Room, 1 King Bed
Standard Room, 1 King Bed

Standard Room, 1 King Bed

Towels

Towels

TV

TV

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Heating

Heating

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Fan

Fan

Hair dryer

Hair dryer

Free Wifi

Free Wifi

Daily housekeeping

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Deluxe Room, 1 King Bed, Fireplace
Deluxe Room, 1 King Bed, Fireplace
Deluxe Room, 1 King Bed, Fireplace
Deluxe Room, 1 King Bed, Fireplace
Deluxe Room, 1 King Bed, Fireplace
Deluxe Room, 1 King Bed, Fireplace

Deluxe Room, 1 King Bed, Fireplace

Towels

Towels

TV

TV

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Heating

Heating

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Free Wifi

Free Wifi

Iron

Iron

Daily housekeeping

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Hypoallergenic

Hypoallergenic

Fireplace

Fireplace

Telephone

Telephone

Microwave

Microwave

Deluxe Room, 2 Queen Beds, Fireplace
Deluxe Room, 2 Queen Beds, Fireplace
Deluxe Room, 2 Queen Beds, Fireplace
Deluxe Room, 2 Queen Beds, Fireplace
Deluxe Room, 2 Queen Beds, Fireplace

Deluxe Room, 2 Queen Beds, Fireplace

Towels

Towels

TV

TV

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Heating

Heating

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Free Wifi

Free Wifi

Iron

Iron

Daily housekeeping

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Hypoallergenic

Hypoallergenic

Fireplace

Fireplace

Telephone

Telephone

Microwave

Microwave

Deluxe Room, 1 Queen Bed, Fireplace
Deluxe Room, 1 Queen Bed, Fireplace
Deluxe Room, 1 Queen Bed, Fireplace
Deluxe Room, 1 Queen Bed, Fireplace
Deluxe Room, 1 Queen Bed, Fireplace

Deluxe Room, 1 Queen Bed, Fireplace

Towels

Towels

TV

TV

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Heating

Heating

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Free Wifi

Free Wifi

Iron

Iron

Daily housekeeping

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Hypoallergenic

Hypoallergenic

Fireplace

Fireplace

Telephone

Telephone

Microwave

Microwave

Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Towels

Towels

TV

TV

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Heating

Heating

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Fan

Fan

Hair dryer

Hair dryer

Free Wifi

Free Wifi

Daily housekeeping

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Bicycle Rental

Valet Parking

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Activities

Diving

Snorkeling

Entertainment and Family Services

Smoke-free property

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Braille and tactile signage

Indoor fireplace

Elevator