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Reviews from Guests

4.0/5

tripadvisor

362

Reviews

from real guests

P3659KOandreah

5

/

5

What a fantastic stay! From the moment I booked our trip, the staff went above and beyond to make sure our entire family was taken care of. Michael was incredibly helpful before we even arrived, patiently helping me add additional rooms and making sure everything was arranged perfectly for our family. Jacob showed what true hospitality looks like. He actually stayed past the end of his shift to make sure everything was taken care of and that our family was settled and comfortable. That level of care and dedication is rare and meant so much to us. Jacob, Michael, Tyler, and Adrian made our stay memorable with their friendliness, humor, and genuine kindness. They treated us like family rather than just guests. The rooms were clean, comfortable, and perfect for our family. Breakfast was wonderful, the pool was awesome (the floats were a huge hit!), and every interaction left us smiling. From parking assistance to answering questions and making sure we had everything we needed, the service was truly above and beyond. What impressed me most was how much this team genuinely cared. Michael helped coordinate our rooms before arrival, and Jacob stayed after his shift to ensure everything was perfect. Those acts of kindness don't go unnoticed. Thank you to this amazing team for creating such a wonderful experience. We left feeling cared for, appreciated, and already looking forward to our next visit. Highly recommend!

bianca0071

5

/

5

This property is one of my favorite Marriott properties of all time, and my wife and I have been pretty loyal for many, many years. The staff at the Costa Mesa Marriott is what makes this place run. From Michael the manager, Thanuri, Jacob, Adrian, Julian, Tyler, Shalah and the rest of the front desk team- absolutely impeccable service all the time! The location is right off the freeway(but no noise), near South Coast, Plaza, and all the rooms are suites. They have an M Club and there is a beautiful pond in the back of the property with families of ducks and geese and a wide assortment of various trees along the trail. It is really tranquil and beautiful in an otherwise hectic area. For business or personal travel, I could not recommend this hotel more. Truly, truly at this property, it is about the people though. They make you feel like you are home and are truly the definition of the Gold Standard, always going above and beyond. Enjoy your time here and you’re welcome!

itzeld59

5

/

5

Excellent service from Adrián at the front desk, excellent hotel, and the facilities were very good, with comfortable beds and pillows.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi