DAYS INN AND SUITES ANAHEIM

DO NOT STAY HERE!!! These people are thieves! Took our $100 deposit and refused to return it. They claimed the bed cover (which is no way even near $100 in value) had cigarette burns. I did notice the holes in the cover but am not the type to complain so I didn’t say anything (plus I don’t use that little flimsy bed cover anyway). Hindsight, I wish I would have complained or taken a picture but here we are. No one in my party even smokes! Shame on this hotel! I will be challenging this charge with my credit card company to hopefully get my money back because this truly is the most dishonest thing I have dealt with this in a very long time! I cannot believe the management there is doing these types of things and shame on the employees for not noticing that they are putting severely damaged items on the bed when making it. I guess the fact that there are cigarettes burns in the bedding shows the type of place this is and the clientele it attracts. I wasn’t even going to leave a bad review because I’m not that type of person but our stay was horrible! The A/C smelled like mildew so bad that we didn’t use it and kept the window open all hours which made it impossible to sleep because the hotel is right on Harbor Blvd, which is an extremely busy street. The pull out couch was a joke. It had the type of mattress where you could feel every spring so my daughter didn’t use it and had to sleep on the small, hard couch (thank goodness she is young and could fit). We only stayed one night and were out early in the morning so I wasn’t even going to say anything but now my blood is boiling over the dishonesty and terrible customer service. I am honestly in shock that there is this level of scamming happening by what I thought was a legitimate business that actually had good reviews (I booked it though Hotels.com). I can’t believe I fell for them. Please take my advice and do not stay here!!!

Do NOT GO THERE! 1. They open their email &the messages they receive through & on this website, but don't have the decency, courtesy business ethic respect &decorum to reply. 2. Despite there being several vacant rooms ready for occupancy; they deny & otherwise try 2 charge for check in before 3pm. If my commute landed me there by the time I expected 2get there, 12pm; I surely wld have insisted I check in at that time. My room was ready, as were several others. Thus, no reason 2wait around; especially sleepy, tired - for a prepaid room. 3. The sink reeks of sewage smell, it comes out of sink drain, as other Reviews on Google have mentioned. 4. The guy who checked me in upon my unfortunate late arrival around 2pm was pleasant. But he lied to me saying that the Reviews about the freezer part of the mini fridges not freezing foods - are false. & he promised me that mine was working properly. My ice cream & other perishable foods melted & spoiled due to freezer not freezing at all, &the fridge part, though I set it to the highest level; not getting nor keeping my groceries cold. 4. There is no breakfast.And he failed to inform me of the juice and coffee machine in lobby. I happened to see it upon check out. 5. I do not like dealing with humans, I'm an Introvert. & very rarely do hotels/motels request security deposits/security holds. This motel, however, requests $100. So to ensure no sneaky baseless surprises; I had to call front desk to send maid to check room, then go to front desk to have him show me or print out for me - proof that it was refunded before I left, though he tried to get me to check out without the room being checked. The morning guy (the rude unpleasant one). I'm very neat and clean as a person. I always leave rooms cleaner than maid's provide them. Security deposits r offensive to me in several ways. 6. Lighting turns off automatically, b4 you want them to. Lights by bed r bright instead of yellow (cozy). 7. Low water pressure in shower and sink. 8. Carpet is dirty, also with particles. 9. Torn up carpeting in several areas. 10. Microwave was not cleaned. 11. Chairs and table were worn, chipped, torn. 12. No office desk nor office chair. Thus no office desk lamp. 13. Hangers don't come off of rack. 14. Only decaf coffee packets, and sitting next to unclean coffee maker. So I couldn't use it.

I will say the guy who was helping us out was at least nice about everything. We checked in and went to put our stuff down, I just glanced at the pillows and saw one small hair on the top one, then I life that pillow and saw a long hair. And there was a different color hair and length hair on every single pillow we had not even touched yet. 3 of the “clean” towels all had hairs some long some not The coffee pot had a long hair across the lid Brought my own cleaning supplies to use the jacuzzi. Ran hot water, vinegar, and Clorox through the jets for 5 minutes intervals 3 times and up came all this assortment of hairs and dirt, all present in the bubbles. Could not use the jacuzzi, towels, coffee pot, OR the bedding. Bedside table was half broken, just get rid of it, looks distasteful. TV had to be fixed for it to work, so the guy had to come inside the room…At least had toiletries and an ice bucket.