Anaheim Majestic Garden Hotel

This hotel is a complete letdown. The only thing majestic about it is the exterior, and that illusion disappears the moment you step inside. They charge you for anything they possibly can, and they barely bother to clean the rooms. The AC unit was broken, and instead of fixing it, they have an old fan coil unit from the 90s in the room. The building is more than 50 years old, and it feels every bit of it. The bathroom was disgusting. The tub had rust, the tiles had stains, and the water pressure was so bad that a 15 minute shower turned into an hourlong ordeal. Only one showerhead setting even worked. It was honestly embarrassing for a hotel to offer a bathroom in that condition. They advertise free WiFi, but it’s basically unusable at 1mbps. If you want something remotely functional, you have to pay $15 for 20mbps. It felt deceptive and cheap. The only good things were the shuttle to Disney, which saves you from paying parking fees, and the staff, who were actually nice and considerate. But that doesn’t make up for how rundown, dirty, and overpriced everything else is.

Horrible experience, I went there with my family for spring break and we found a big cockroach I brought it up to Danielle the assistant supervisor. She only gave us a $30 credit for parking which I had to ask to be changed to a different room because all she wanted to do is send housekeeping to clean again. They should’ve cleaned it the first time. Also, the first day we arrived, the heavyset gentleman upfront named Chris, another assistant supervisor gave me and my wife attitude he also has bad customer service. I would not recommend this hotel to anybody. I called to make a complaint to ask for Roger and Roger ignores my phone calls when I leave a message. I will be contacting the Better Business Bureau.

Mehhhhh… I decided to give this place a whirl out of nostalgia bc I brought my daughters here almost 2 decades ago and they still remember this place as the “castle hotel”. I got a good deal as a D23 member (they have a package which includes upgraded room, discount on food, and complimentary parking). Pros: decent price, large comfortable room, good beds. Free shuttle to Disneyland is also nice. I was able to precheck in in the morning, park and take the shuttle in to Disneyland and just pick up my keycard when I came back from the park. The grounds are also lovely if you get a chance to walk around it - there’s a cute little koi pond and bridge and a picturesque gazebo in the garden area. Cons: the room, while large, good temp control, was quite outdated, nowhere near enough plugs, much less any USB plugs at all. The shower temperate was just above lukewarm at its hottest and the lone hook in the bathroom was literally falling off the door. The hotel is also very large and confusing with its room signage. So coming back at 1am and being told to locate my room somewhere in C wing and being exhausted and walking in circles with heavy luggage in tow sucked the big one. During this nocturnal stroll, we came across another family also walking in circles. Also to note the shuttle has a final pick up from Disneyland at 45 min after park close. We got to the pick up area at 12:37am and it was already there. Bus left at 12:45am so if we were any later we would have been taking a Lyft back. I think on our future Disneyland trips I’m just going to do my tried and true and book at one of the hotels right across the street from the Disneyland walkway. I’m just too old for these shenanigans.