Motel 6 Los Angeles-Rosemead

Hotel pool constantly out of use due to water issue. Issues probably being that homeless are jumping in fully clothes and lots of guests. It’s 30+ degrees in LA and when traveling I purposely booked a motel with a pool to relax!

Motel is adjacent to a Mobil gas station and Dennys restaurant. It’s also a short distance from the shops at Montebello which has several retail stores and restaurants such as Macy’s, JC Penney, BJ’s restaurant etc. Amenities here include swimming pool, laundry room, ice & vending machines as well as a community microwave. The front desk is staffed 24 hours! Only negatives are no microwave, refrigerator in the rooms! Also the shower floor paint was chipping off! NO internet connection to stream Netflix and YouTube!

A terrible experience that no one should go through. I booked and prepaid my entire stay, but due to a delay in arrival, the motel cancelled my reservation without prior notice or authorization. I had already paid in full and was confident that everything was in order, but when I was late they told me that the reservation was cancelled and they would only charge me one night. In order to stay, I was forced to make a new reservation, again paying the full amount, and now at a much higher cost. To date, I have not been refunded the money from the first booking, neither Motel 6 nor Booking.com is responsible for the situation. In addition, the hotel is in terrible condition: they do not clean the rooms properly, there are no towels available, the rooms are dirty and the place feels unsafe. I've tried to settle with both sides, but I just get evasive and lack of commitment. In the end, this whole problem was caused by the management of both, who could not handle or protect the client. I do not recommend staying here at all; it is wasting time, money and patience. A frustrating experience, unsafe and without any support or responsibility.