Residence Inn by Marriott Irvine John Wayne Airport

4.0 / 5

•

2855 Main St, Irvine (CA)

Reviews from Guests

4.0/5

357

Reviews

from real guests

wuwubullifice

5 night stay in April. Just want to say how much we loved this room. The little kitchen and separate bedroom. So nice. Everything was spotless. Great housekeeping. Pool area very nice. The only downfall was that the heater was broken. We had the option of swimming at the Courtyard Mariott pool about 5 minutes away. Not so nice Other than the cold pool this hotel was great. Definitely stay again

world_traveler_guy1

This hotel recently completed a remodel, and the new rooms are beautiful — modern, comfortable, and a great reflection of what the Residence Inn brand should represent. I’ve stayed with this brand for quite some time, and I was genuinely impressed by the room design and overall feel of the property. The night auditor who checked me in was polite and friendly, which made for a pleasant arrival. However, the two evening front desk agents (one appeared to be a supervisor) could use some additional customer service training. Their lack of engagement and inconsistent communication left a poor impression. There also seems to be miscommunication between management and staff. One operations manager told me I could stay in my room until 4 p.m., but an hour later I was informed that I had to check out immediately — despite being a Titanium member. This was disappointing, as I had already planned my day around the late checkout and had to rush to leave unexpectedly. Breakfast was decent but limited. Not everyone wants strawberry waffles every day, and most Residence Inns typically offer two waffle options — especially at a Disney-area property that hosts both families and business travelers. Overall, while the remodel is impressive and the hotel has great potential, the lack of communication and inconsistency in service prevent it from delivering the seamless experience guests expect from the Residence Inn brand. However, I would stay again as it is a nice hotel with a great location, despite the minor inconveniences.

K9038RWdb

So-so. Disappointments: - Only one elevator worked for the three days (two nights) that we were there which really slowed things down. - They did not make up our room even though we requested it early one morning before heading out. When I called after receiving the bill, they said they only do that every other day. (Seems like that should be stated before purchase.) - The breakfast is pretty grim, but passable for a free breakfast. - There is no ice machine. - The gym is small, but at least it is clean.

Facilities Details

Pool

Free Wifi

Coffee/tea maker

Fitness Center

Laundry

Wired Internet

Braille and tactile signage

Skiing

On-site accessible self parking

Indoor fireplace

Visual alarms in all public hallways

BBQ grill

Elevator

Vending machine

Express Check-in/Check-out

Assistive listening devices provided for meetings

Meeting stationery

Accessible route to the registration desk

Windsurfing

Garden

Newspapers

Baggage Storage

Convenience Store (on site)

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Snorkeling

Self Parking

Desk/workspace

ATM on site

Concierge Service

Pool

Free Wifi

Coffee/tea maker

Fitness Center

Laundry

Wired Internet

Braille and tactile signage

Skiing

On-site accessible self parking

Indoor fireplace

Visual alarms in all public hallways

BBQ grill

Elevator

Vending machine

Express Check-in/Check-out

Assistive listening devices provided for meetings

Meeting stationery

Accessible route to the registration desk

Windsurfing

Garden

Newspapers

Baggage Storage

Convenience Store (on site)

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

7 Available Room Types

Suite, 2 Bedrooms, Corner

Sleep comfort items

Close-caption TV

Daily newspaper

Air Conditioning

Desk

Transfer shower

Shower

Visual alarm

Lever handle on door

Entire unit wheelchair accessible

DVD/CD player

Kitchen

Sitting Area

Non-smoking

Carpeted

Dining Table

Adjustable height hand-held shower wand

Bar

Dining Area

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

iPod dock

Towels

Lowered electrical outlet

Streaming service like Netflix

Lowered view port in door

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Clothes Rack

Refrigerator

Dishwasher

Microwave

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Sleep comfort items

Close-caption TV

Daily newspaper

Air Conditioning

Desk

Transfer shower

Shower

Visual alarm

Lever handle on door

DVD/CD player

Fold-up bed

Kitchen

Sitting Area

Non-smoking

Carpeted

Dining Table

Adjustable height hand-held shower wand

Bar

Dining Area

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

iPod dock

Towels

Lowered electrical outlet

Streaming service like Netflix

Lowered view port in door

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Clothes Rack

Refrigerator

Dishwasher

Microwave

Studio, 1 King Bed with Sofa bed

Sleep comfort items

Close-caption TV

Daily newspaper

Air Conditioning

Desk

Transfer shower

Shower

Visual alarm

Lever handle on door

Entire unit wheelchair accessible

DVD/CD player

Fold-up bed

Kitchen

Sitting Area

Non-smoking

Carpeted

Dining Table

Adjustable height hand-held shower wand

Bar

Dining Area

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

iPod dock

Towels

Lowered electrical outlet

Streaming service like Netflix

Lowered view port in door

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Clothes Rack

Refrigerator

Dishwasher

Microwave

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Sleep comfort items

Close-caption TV

Daily newspaper

Air Conditioning

Desk

Transfer shower

Shower

Visual alarm

Lever handle on door

DVD/CD player

Fold-up bed

Kitchen

Sitting Area

Non-smoking

Carpeted

Dining Table

Adjustable height hand-held shower wand

Bar

Dining Area

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

iPod dock

Towels

Lowered electrical outlet

Streaming service like Netflix

Lowered view port in door

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Clothes Rack

Refrigerator

Dishwasher

Microwave

Suite, 1 Bedroom

Sleep comfort items

Close-caption TV

Daily newspaper

Air Conditioning

Desk

Transfer shower

Shower

Visual alarm

Lever handle on door

Entire unit wheelchair accessible

DVD/CD player

Fold-up bed

Kitchen

Sitting Area

Non-smoking

Carpeted

Dining Table

Adjustable height hand-held shower wand

Bar

Dining Area

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

iPod dock

Towels

Lowered electrical outlet

Streaming service like Netflix

Lowered view port in door

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Clothes Rack

Refrigerator

Dishwasher

Microwave

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Self Parking

Food & Drink

Vending machine

Front Desk Services

Express Check-in/Check-out

Newspapers

Baggage Storage

24-Hour Front Desk

ATM on site

Concierge Service

Activities

Skiing

Windsurfing

Snorkeling

Entertainment and Family Services

Meeting stationery

Smoke-free property

Business Facilities

Business Center

Shops

Convenience Store (on site)

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Braille and tactile signage

On-site accessible self parking

Indoor fireplace

Visual alarms in all public hallways

BBQ grill

Coffee/tea maker

Elevator

Assistive listening devices provided for meetings

Accessible route to the registration desk

Pool

Garden

Desk/workspace