DAYS INN OAKHURST YOSEMITE

Large hotel, chosen for location near Yosemite. Entrance is idd at about 25 min drive,.only after the entrance still well over an hour to the parking lot! Oakhurst itself is unsociable town with little to do. Hotel room was fine, breakfast very extensive and neat.

Over night stay for Yosemite tour. Hotel check in went well, three room reservation only showed two rooms…staff quickly fixed. Rooms were clean with a comfortable bed and lots of hot water in the shower. Complementary breakfast was good, friendly staff and a good cup of coffee.

The room 207 that I stayed in on the night of 6/27/2026 for my Yosemite visit had a strong musty smell in the room that came from the carpet and air conditioning, so I ended up only staying one night instead of the two nights I originally booked. We could not even sleep with the air conditioning in because it was the source of the smell and did not help ventilate the room. When I asked the front desk about checking it early and the refund process for the second night, they told me that I needed to work with my travel agent (I had booked the hotel through Capital One travel), and they said that their manager could approve the refund. They gave me the manager’s name, “Gene Price”, for the refund process. The next morning (6/27/2026), I had to check out from the hotel early (at 5am) to start my drive to Yosemite. When I called the front desk from my room telephone to check out, the phone rang for at least a minute and no one answered. After that, I went down to the front desk lobby and there was no one there, but there was a sign that they would be back in 5 minutes, so I went to load my car first. When I went back to the lobby after, there was still no one there (this was at least 15 minutes at this point from when I tried calling from my hotel room). Not knowing how much longer I would have to wait, I returned my room key cards by leaving them at the front desk and left the hotel, figuring I would try to call the hotel to check out while I was on the way to Yosemite. I called the hotel at 5:18 am and no one picked up. I called again at 5:38am, and this time some one did pick up and we told them we would like to check out, confirming with them that we returned our room key cards at the front desk when we had left earlier. I thought we had fully checked out, but I found it odd because I did not get the check out email until the next day (6/28/26 at 11:36am). When I saw this, I had a bad feeling because this was already after a full night after I had already left the hotel. After coordinating with my travel agent for the refund process, I was told that there is no manager with the name “Gene” at the hotel and they were unable to authorize the refund. Overall, the situation felt very dishonest and I had a very unpleasant experience.