SHADOW MOUNTAIN RESORT

4.0 / 5

•

45750 San Luis Rey Ave

Reviews from Guests

4.0/5

161

Reviews

from real guests

63pbb

I am here about to check out. I would say avoid unit 194. Unit 193 is a smoker small cigars all day long. It came into my unit and it stank had to open my door to create a draft to go away. He is an older gentleman and will walk in front of the patio with his cigar. Not cool. He is a resident. Above unit 294 was loud (piano music) until 11:30. Called front desk at around 10pm and was told noise is ok until midnight. :( Not a great start. Had also an ant problem in the bathroom. The unit itself is ok. Could use a few upgrades as well as the outside table. There is nowhere to put your clothes or belongings away. I really wanted to like the stay but the cigars killed my stay. I had booked a king size got 2 queens. Was told they were sold out. I did enjoy the river running in front of my patio. Very calming. Covered parking right outside the unit. Ice across the door. Front desk was really nice. Grounds are well taken care of. Not sure I will be back.

787larryo

Did not go this year, but have been several times. Comfortable rooms, incredible pool (with large deep end). Front office staff customer focused. ONLY negative, is that the Resort has really "jacked" up their prices, whereas they use to be more reasonable. Close to shops & restaurants. PRICE is the only thing that may keep me from returning. I think there was a change of ownership.

619Chris

I thought Shadow Mountain Resort was one of the best. I just checked in with Manager Chris to a studio. Weeks before I checked in, I confirmed the studio has a fully equipped kitchen including an oven and Shadow Mountain emailed me back and confirmed YES you have an oven (see photo). I am in the room and there is no oven. I showed Manager Chris and he said that was their mistake and if I want an oven it will cost me $90+ per night more. Terrible customer server from Manager. He even told me that I didn't really need an oven. So weird and had no integrity. And the saddest thing is I am here during high season and nothing else around for a week. Stuck at a resort with no integrity and spending more money on restaurants. Do yourself a favor and skip this resort Managed by Chris.

Facilities Details

Pool

Free Parking

Free Wifi

Sauna

Fitness Center

Designated Smoking Area

Laundry

Meeting stationery

Garden

Newspapers

Business Center

BBQ grill

24-Hour Front Desk

Terrace

Concierge Service

Pool

Free Parking

Free Wifi

Sauna

Fitness Center

Designated Smoking Area

Laundry

Meeting stationery

Garden

Newspapers

Business Center

BBQ grill

24-Hour Front Desk

Terrace

Concierge Service

Discounts recommended for you

Get an exclusive discount and book now!

4 Available Room Types

Condo, 2 Bedrooms, 1King, 1 Queen, Sofabed, Kitchen

Condo, 2 Bedrooms, 1King, 1 Queen, Sofabed, Kitchen

Non-smoking

Window

Free laundry service

Refrigerator

Bathtub or Shower

Tea/Coffee Maker

Telephone

Desk

Internet [LAN]

Towels

Sleep comfort items

Toiletries

DVD/CD player

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Kitchen

Microwave

Daily newspaper

Balcony/Terrace

Studio Suite, 1 King Bed, Sofabed, Kitchenette

Studio Suite, 1 King Bed, Sofabed, Kitchenette

Non-smoking

Window

Free laundry service

Refrigerator

Bathtub or Shower

Tea/Coffee Maker

Telephone

Desk

Internet [LAN]

Towels

Sleep comfort items

Toiletries

DVD/CD player

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Kitchen

Microwave

Daily newspaper

Balcony/Terrace

Villa, 2 Bedrooms, 2 Kings, Fireplace, Kitchen

Villa, 2 Bedrooms, 2 Kings, Fireplace, Kitchen

Non-smoking

Window

Free laundry service

Refrigerator

Bathtub or Shower

Tea/Coffee Maker

Telephone

Desk

Internet [LAN]

Towels

Sleep comfort items

Toiletries

DVD/CD player

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Kitchen

Microwave

Daily newspaper

Balcony/Terrace

Condo, 1 Bedroom, 1 King with Sofabed, Kitchen

Condo, 1 Bedroom, 1 King with Sofabed, Kitchen

Non-smoking

Window

Free laundry service

Refrigerator

Bathtub or Shower

Tea/Coffee Maker

Telephone

Desk

Internet [LAN]

Towels

Sleep comfort items

Toiletries

DVD/CD player

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Kitchen

Microwave

Daily newspaper

Balcony/Terrace

Facilities Details

Pool and Spa

Sauna

Fitness Center

Parking and Transportation

Free Parking

Front Desk Services

Newspapers

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Meeting stationery

Business Facilities

Business Center

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Pool

Designated Smoking Area

Garden

BBQ grill