WINE COUNTRY INN

2.0 / 5

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3548 Spring St

Reviews from Guests

2.0/5

Reviews

from real guests

RRRJJJJ

We had a very pleasant, comfortable stay at this motel, located just off 101 and a few minutes' drive from restaurants and stores in the center of town. Both bedroom and bathroom were clean and spacious. Furnishings aren't overly indulgent, are in good taste and very functional and comfortable. The room was reasonably priced.

H9979KSdc

3 nights booked after I had read reviews on another site that made a person think this was a mid level hotel. The pictures tell the story and now I am fighting to get a refund. Checked in, the guy at front desk with a thick accent wearing a beanie was very nice and assures me that this is the 'best clean room ever' when I asked him after a bad experience at Motel 6 King City the night before (which was even worse!). I trust him. I walk into the room, peel back the sheets and find black spots on the mattress of unknown etiology and what looks to be either bug larva or dead skin cells or something. Broken chain lock on the door, the gap all around the door is large enough for roaches or whatever else wants to crawl in, the gap at the bottom is large enough that snakes could crawl in. I was in the room for mere 10 minutes and walked out to the guy in the beanie and said 'CANCEL IT'. He assures me of a refund for all 3 nites, yet I see a charge on the card the next day. Expedia unable to help cuz now the guy won't answer the phone. Ended up staying at another hotel that same night, La Quinta has my business and I'll just end up disputing this with my bank. Pictures can't say anything different than what it really was.

Scenic36589513962

The bathroom in this ground floor room did not have any curtains. Anyone could walk by and watch you showering, using the toilet or using the sink. I complained to booking company Orbitz who did nothing to help keep. If you value your privacy or safety do not stay here,

Facilities Details