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Reviews from Guests

4.0/5

tripadvisor

2,634

Reviews

from real guests

92krystinad

5

/

5

Great staff, very clean, affordable, perfect fun downtown atmosphere walking area. You can see Petco Park (Padres) from the rooftop bar of hotel!

L4650NLjohnw

5

/

5

Gabriel gave us excellent customer service when we checked in. The last time we stayed here we weren’t too happy with our rooms view. Gabriel made sure we got a better view this time around. Big thank you to Gabriel, keep up the great work!!

KeoPAloha

1

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5

I have a credit on one of my cards, and IHG has this property in San Diego Gaslamp: I decided to book a weekend staycay here. Positives: Location in the Gaslamp. Negatives: No dedicated checkin line for higher status members; We left for most of the day on Sat. There were some maintenance items that I communicated to the front desk before we left. Those items were not fixed when we returned; No pool - LAME!!!!! Valet is $70/night; Only two elevators for a hotel w/ 12 floors; Small gym. Being a Platinum IHG member is a downgrade from the same status at Marriott, Hyatt & Hilton. I really don't notice the difference between a normal membership and IHG Platinum status; Needless to say, I will not being using my card credit to stay here in the future. Next time I'll book a stay at a Montage hotel closer to home in OC in Laguna Beach. I always get disappointed when I stay at IHG hotels. Disappointments are the reason I canceled my co-branded credit card, and Ambassador status (higher vs Platinum) last year. IHG is last on my list when it comes to hotels.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi