Motel 6 San Diego Hotel Circle

I specifically chose Motel 6 on Hotel Circle in Mission Valley because it advertised Wi-Fi, as I needed reliable internet access to work remotely during my stay. Unfortunately, both the Wi-Fi and television services have been completely non-operational the entire time I’ve been here. This has caused me to lose an entire day of work because I have been unable to connect my computer to the internet. The hotel is also not within convenient walking distance of places offering public Wi-Fi, so there were no realistic alternatives available. What has made the situation even more frustrating is the lack of communication and management support. When I called this morning, I was told the issue would be resolved within 30–45 minutes. Three hours later, I was given the exact same estimate. Now, more than 10 hours later, staff are saying they “don’t know what’s going on.” I asked to speak with a manager and was told there was no manager on site, which is difficult to understand considering the seriousness of the outage and the impact on guests. Beyond the internet and TV issues, the surrounding area also felt rundown and uncomfortable, with a large homeless presence nearby. Overall, this stay has been extremely disappointing. Reliable Wi-Fi was a key reason I booked this hotel, and the complete lack of resolution or accountability has ensured I will not stay here again.

Love this Motel 6.. Its location, its staff, its affordability. The rooms are clean and comfortable and they're pet friendly...

Room was full of cockroaches and smelled of pesticides. Arrived late and was exhausted- too late to leave. Loud drunks playing music in parking lot. Called front desk, but security did nothing. AVOID THIS HOTEL!