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Reviews from Guests

4.0/5

tripadvisor

3,654

Reviews

from real guests

996ginas

5

/

5

Excellent resort, with great service and vibes. Very clean and the rooms are so comfortable. We had a great experience!

754teresah

2

/

5

Let me begin with the positive: The resort is in a picturesque part of Mission Bay, with expansive grounds, lots of activities, friendly staff, adequate parking, and good food. However, that is where the positives end. The rooms are in disrepair and require serious renovation. There is a smell of mold and mildew in the rooms, and it wasn't just in our room. We were there for a conference, and everyone I spoke with complained about the same things. The rooms are dated and beat up, and the HVAC systems are inadequate and rusted. After one night, I began having asthma symptoms from inhaling toxic air in the room, and my husband had to throw away his shirt after sleeping close to the HVAC. I wish I had paid more attention to the reviews before coming, but some of the most relevant reviews are under Paradise Cove San Diego (by the way, there is no Paradise Cove San Diego, but people are confusing the name). Thank you to the staff who moved our room and did their best to accommodate our family and others, and for the memorable experience, albeit not necessarily completely positive. I hope this review will help others better understand what they are getting into if they stay here.

OcNikki

2

/

5

It’s very sad that this property is in such disrepair. It has unique amenities and is in a great spot. But the grounds are unkept, weedy, and have weathered garbage strewn about. The rooms are in disrepair and completely dated. The air conditioning is loud, and the property in general is just rundown. It’s sad to see. We were severely disappointed in the price that we paid for such a two star experience. That being said, the people that work there are very nice, and you can see shadows of its former heyday. This property is desperately calling out for a complete remodel and perhaps change of management or ownership?

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi