Residence Inn by Marriott San Diego Mission Valley

I’ve been living at this property since December 2020 after it was converted from a Marriott Residence Inn to leased apartment units under the name of Valley Vista Apts. The property has been in a slow decline for the past 5 years and looks visibly degraded from the outside and inside. All the amenities were shut down, the pool and jacuzzi are filled with dirt, the gates and bbq were all ripped out and the ground have been trashed and look dried up.

Our room was not vacuumed and there was a large stain on the wall next to the refrigerator. The smoke detector was hanging from the ceiling by its wires. There was iron or ironing board in the room. We requested on from the front desk and after 3 hours of constant calls to the front desk we finally got an iron. We never did receive an ironing board. Everytime we called the front desk Gabriela stated she would send them right up but over and over again it never happened.

We stayed there during a military move and the staff was amazing during this pandemic! Not going to lie it was very hard to see the inviting pool and hot tub that our aching muscles were needing so badly! BUT alas we understand these are not normal times. The staff was AMAZING! The night manager a very dapper young man was so helpful and accommodating. On our last night he helped us out so much and saved us several trips because of our trailer. Anytime we needed towels or toilet paper delivery was prompt. They do allow pets but I wish folks would pick up after their dogs!