Civic Center Inn

Very bad location and terrible front desk service. They lied as I was charged twice for parking, when the reservation indicated that there was 1 public parking allowed per guest. They charged the card I used for the deposit to charge me again for parking after I had paid at the front desk. After waiting for the refund for over 2 weeks IT NEVER CAME, I had to dispute the charge with my bank. DO NOT PAY CASH

I’m a solo traveler and do not require much in terms of comfort, amenities etc.. However the conditions of this hotel were extreme. Flies everywhere, hallways smell of piss, bed sheets were stained everywhere with burn holes all over it. Floor wasn’t vacuumed, night stands don’t have drawers. I wasn’t going to leave a negative review until the manager started yelling at me. I had paid for another night (or so I was told). Later there was hard knocking with a lady yelling Spanish (I don’t speak Spanish unfortunately). I figure it was housekeeping so I yelled that I was okay. Come to find my card key didn’t work. Not a problem. There was a sign on the lobby door that said out for lunch, be back in 30 minutes. Again, not a problem. I was waiting. Manager comes up and begins yelling at me that I was disturbing her lunch by standing there. I tried to explain how I don’t speak Spanish and thought I had everything sorted out and I was just waiting for her to get back. But she didn’t seem to want to hear anything I had to say. It was shocking to be honest to see someone as unhelpful as her. I’ve rarely experienced such poor service. I felt obligated, therefore, to write this and tell everyone to stay away.

It's basically a shelter rented out to the homeless, drug addicts, prostitutes and criminals. I booked online thinking I was getting a good deal in SF until I arrived and couldn't dare sleep in this flithly, sleezy, criminal surrounded roach motel and left for another place an hour or so after check in.