Comfort Inn & Suites

3.0 / 5

•

611 San Bruno Ave.

Reviews from Guests

3.0/5

219

Reviews

from real guests

SeahurstJuan

If aircraft noise bothers you this is not the place for you. Planes fly over at 1000 to 1500 feet with a decibel level of 90 to 110 depending on type of aircraft. (Check flightradar app)They can take off 2 minutes apart. The front desk does not offer earplugs so come prepared. We happened to have a family urgency that required us to leave during our first day so we have no nighttime report. The rooms and decor are basic. Front desk was courteous. Parking is free.

pigeon33

We needed one night close to SF airport before flying home and this turned out to be perfect. Comes with free parking and a modest breakfast (which could have been better, but honestly we don't expect much these days from complimentary hotel breakfasts). We were minutes away from the car rental return so it was very easy to catch an early morning flight. If the breakfast had been better, I would rate this excellent. Oh, and the best was our dinner at a great restaurant walking distance from the hotel: MAZRA located about .5 mi up San Bruno. Great food and ambiance. Also very popular.

madiy2024

The staff and the breakfast were very nice but other than that, our stay was less than ideal. I was traveling with my wheelchair bound 93 year old grandmother and when we arrived, the elevator was broken. They told me this after I had paid and unloaded all of our stuff so I had to load it all back into our car and we had to wait. He told us it would be 30 minutes to an hour and after an hour we eventually just went to dinner and hoped for the best. When we finally got into our room, the bathtub wasn’t wheelchair accessible. There were lots of support bars in the tub but there was no way to even get her in. The bed was also very high for an accessible room and I had to lift my grandmother onto it. If I had been a single person traveling alone or with my able bodied partner, I would have rated this hotel a 4. Decent accommodations for the price but not at all ADA friendly for wheelchair bound people. Also this is such a little thing in comparison but the blinds didn’t close so the smoke shop light across the street shone into our room all night. It wasn’t until the next morning that the front office gal said that there was a hidden THIRD pair of blinds. I should have called but I shouldn’t need to look for a hidden third pair of blinds. Just annoying. Again, the staff was very nice, the accommodations were just not up to ADA standards.

Facilities Details

Free Parking

Airport Shuttle (free)

Free Wifi

Coffee/tea maker

Vending machine

Accessible route to the registration desk

Accessible public restrooms

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Newspapers

Ticket Service

Baggage Storage

Visual alarms in all public hallways

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Elevator

Free Parking

Airport Shuttle (free)

Free Wifi

Coffee/tea maker

Vending machine

Accessible route to the registration desk

Accessible public restrooms

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Newspapers

Ticket Service

Baggage Storage

Visual alarms in all public hallways

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Elevator

6 Available Room Types

Room, 1 King Bed, Non Smoking

Non-smoking

Heating

Carpeted

Close-caption TV

Satellite Channels

Sleep comfort items

Laptop workspace

Window

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Towels

Hypoallergenic

Telephone

Desk

Free Toiletries

Toilet

Kids shampoo

Lever handle on door

Separate shower/bathtub

Hair dryer

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Microwave

Room service [24-hour]

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking

Telephone

Heating

Close-caption TV

Satellite Channels

Accessible toilet

Window

Shower chair

Air Conditioning

Bathtub seat

Blackout curtains

Free Wifi

Free Toiletries

Toilet

Visual alarm

Kids shampoo

Lever handle on door

Braille and tactile signage

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Non-smoking

Bar

Sleep comfort items

Bathtub grab bar

Laptop workspace

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Towels

Hypoallergenic

Lowered view port in door

Deadbolt on door

Separate shower/bathtub

Hair dryer

Iron

Daily housekeeping

Microwave

Standard Single Room, 1 King Bed, Roll-in Shower, Non Smoking

Standard Single Room, 1 King Bed, Roll-in Shower, Non Smoking

Telephone

Heating

Adjustable height hand-held shower wand

Close-caption TV

Satellite Channels

Accessible toilet

Window

Air Conditioning

Blackout curtains

Desk

Free Wifi

Roll-in shower

Free Toiletries

Toilet

Kids shampoo

Lever handle on door

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Non-smoking

Carpeted

Bar

Sleep comfort items

Laptop workspace

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Towels

Hypoallergenic

Lowered view port in door

Deadbolt on door

Separate shower/bathtub

Hair dryer

Iron

Daily housekeeping

Microwave

Family Room, 2 Bedrooms, Non Smoking

Non-smoking

Heating

Carpeted

Close-caption TV

Satellite Channels

Sleep comfort items

Laptop workspace

Window

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Towels

Hypoallergenic

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Free Toiletries

Toilet

Kids shampoo

Lever handle on door

Separate shower/bathtub

Hair dryer

Iron

Daily housekeeping

Bathtub

Microwave

Room service [24-hour]

Room, 2 Queen Beds, Non Smoking

Non-smoking

Heating

Close-caption TV

Satellite Channels

Sleep comfort items

Laptop workspace

Window

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Towels

Hypoallergenic

Telephone

Extra Long Beds (> 6.5 ft)

Free Toiletries

Toilet

Kids shampoo

Lever handle on door

Separate shower/bathtub

Hair dryer

Iron

Daily housekeeping

Microwave

Room service [24-hour]

Facilities Details

Parking and Transportation

Airport Shuttle (free)

Free Parking

Food & Drink

Vending machine

Front Desk Services

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible route to the registration desk

Accessible public restrooms

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Visual alarms in all public hallways

Coffee/tea maker

Elevator