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Reviews from Guests

4.0/5

tripadvisor

396

Reviews

from real guests

W7281WDrobb

2

/

5

We chose this hotel primarily because of all the good reviews. After staying there we’re very skeptical of the legitimacy of those reviews. This entire property is exceptionally dark. The floors, walls rooms and hallways are ridiculously dark. To input our key into the door lock in the hallway during the day time you need a flash lite to find the lock. The art and room decor is very lacking. All the lites in the room give off the same amount of lite you would expect from a nite lite. The bathroom is tiny with a small shower about three feet from the toilet. The shower also has a glass window in it that others in the small resting area can see into the shower. My wife could not put make up on without a flash lite. The tv gets no movie channels or local stations. There are no phones in the rooms. To contact the receptionist you’ll need to use your cell phone and call the hotels main number. Our bill for two nights was $950.00. Absolutely not worth it!! The only nice thing about the hotel was that it is very centrally located in SLO and walking distance to most events. We will never stay there again. Many better choices for that amount of money.

FinlayJ_13

5

/

5

Excellent food! The cook is imaginative; he replaces quantity with complementary flavors to achieve wonderful results. I had the vodka rigatoni pasta, mildly spiced, which w as excellent. My wife enjoyed the pan seared scallops. Our waiter, Callie, recommended the Honey Butter Cake for dessert. My best (non-chelate) dessert ever. It’s a popular restaurant, so consider reservations. Service was not fast, but that allowed us time to savor the food and the experience. Highly recommended!

tarasM3639XI

1

/

5

Don’t stay here - they’ll accuse you of stealing. I booked this hotel for a work trip -- I had never stayed here before so I didn't realize robes were included in every room -- but they were not in ours. After seeing a guest in the room next to us wearing a robe, I called front desk and asked for a robe, and they offered to bring some up. Well, they never did, so I went down to the lobby to grab them, and explained the situation again and was given the robes. At no point in this interaction was I told the room came with a robe, and to help us find them rather than give us a new set. A few days post checkout, I was charged $450 for THREE robes, more than the cost of our single night of stay ($340). I spoke to the front desk (Sarah) and general manager (Nadia) who kept insisting they kept accurate inventory count, and that is was our fault for taking the robes if we didn't want to be charged for them. My friend asked if there were photos taken to prove house keepers left the robes in the room - they didn’t have any. I did not receive a receipt or invoice for these charges, so I only found out once I was doing accounting a few weeks later. Nadia, the general manager refused to acknowledge the situation as a possible mistake, since the front desk never told us our room had robes - their mistake. There is no physical way we could have taken 3 robes, nor would I ever offer to lose $450 over cheap hotel robes worn by hundreds of other guests. The service and experience was lower than any mainstream or boutique hotel experienced. I highly recommend staying at the Apple Farm Inn or the Petit Soleil next time.

Facilities Details

Free Wifi

Spa

Laundry

Proposal spot

Accessible route to the registration desk

On-site accessible self parking

Newspapers

Ticket Service

Baggage Storage

Horseback Riding

Library

Smoke-free property

Snack Bar

Self Parking

Terrace

Bicycle Rental

Concierge Service

Discounts recommended for you

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5 Available Room Types

Granada Luxury Queen
Granada Luxury Queen
Granada Luxury Queen
Granada Luxury Queen
Granada Luxury Queen
Granada Luxury Queen

Granada Luxury Queen

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Iron

Iron

Room service [24-hour]

Room service [24-hour]

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

High floor

High floor

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Fireplace

Fireplace

Cozy Queen
Cozy Queen
Cozy Queen
Cozy Queen
Cozy Queen
Cozy Queen

Cozy Queen

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Iron

Iron

Room service [24-hour]

Room service [24-hour]

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Fireplace

Fireplace

Cozy Queen, Accessible
Cozy Queen, Accessible
Cozy Queen, Accessible
Cozy Queen, Accessible
Cozy Queen, Accessible
Cozy Queen, Accessible

Cozy Queen, Accessible

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Iron

Iron

Room service [24-hour]

Room service [24-hour]

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Fireplace

Fireplace

Deluxe Room
Deluxe Room
Deluxe Room
Deluxe Room
Deluxe Room

Deluxe Room

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Iron

Iron

Room service [24-hour]

Room service [24-hour]

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Fireplace

Fireplace

Classic Room
Classic Room
Classic Room
Classic Room
Classic Room

Classic Room

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Iron

Iron

Room service [24-hour]

Room service [24-hour]

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Fireplace

Fireplace

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Self Parking

Bicycle Rental

Food & Drink

Snack Bar

Front Desk Services

Newspapers

Ticket Service

Baggage Storage

Concierge Service

Activities

Horseback Riding

Entertainment and Family Services

Smoke-free property

Common Areas

Library

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Proposal spot

Accessible route to the registration desk

On-site accessible self parking