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Civic Center Inn Santa Ana
1.0 / 5
2720 N Grand Ave






Reviews from Guests
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1.0/5
10
Reviews
from real guests
christinemN1107JW
1
/
5
I did not stay in this dump, my friends had actually reserved it for themselves and said that it was so horrible we had to see it for laughs (and, boy, did we laugh!) the smoke alarm was unwired from the ceiling (exposed wires), the wallpaper was peeling, the deep red carpet was filthy, and there was an ominous, single ugg boot in the top closet from previous guests. the tub and toilet were absolutely horrendous and there was a massive microwave held up by an expandable luggage rack. my friends had checked in at noon and immediately left the room (who wouldn't??). when we all returned later, I encouraged my friends to try to get a refund due to safety concerns of a non-existent smoke alarm and the owners were rude and dismissive. They said that if my friends had decided within 10 mins that there was a "problem" with the room, they could have gotten a refund. Armed with this knowledge, I can honestly tell you that it will take you about 2 seconds (if that) to determine that sleeping in your car would be a better option. We ended up sharing 2 queen beds with our friends at the Best Western Stovell in Anaheim (an absolute gem with great customer service) , as we could not in good conscious leave them behind at this dump! My friend took pics of everything, this place should be condemned...!!!
TravelLover93923
1
/
5
This place is the most disgusting heap I've ever seen/smelled, let alone stayed at. I would have left directly after walking into the room if I hadn't been so tired to the point of feeling like I could fall asleep at the wheel. (This place is indeed better than risking a serious auto accident or death.) We literally considered sleeping in our van in the parking lot instead. We just got between the sheets (which seemed somewhat clean other than one very long black hair) and tried not to touch anything else in the room (Including the stained, nasty bed-spread). Good thing the lights were so dark... I shutter to think what you could see if there was proper lighting! The maroon carpet was dirty, damp, moldy and coming off the floor at parts. The bathroom was dirty with damp/moldy stains on the ceiling. This place is a freaking hazard.
After our horrible stay, as I was waiting to check out and get my money back for the key card deposit, the woman who was supposed to be checking me out looked to be doing some sort of religious ritual with a 6-year-old boy. Then after I wait for her to be done with whatever that was, she gets angry at me for asking her to repeat herself because I could not understand her through her extremely thick accent! Never again... I hope this place goes out of business soon and someone who gives a hoot tears this place down and starts a new motel in it's place.
PartTimeB
1
/
5
Let me begin by saying you REALLY don't want to touch the floors with your bare feet!! The wall has mold on it from the 1970s "a/c" unit that is leaking water inside the room. There is virtually no lighting in the room whether it's because the light just doesn't work or the bulbs are so dim that my phone works better than they do! I will commend them for not having bed bugs (surprisingly), but I can only speak for the room that I stayed in. The staff was not nice at all (except the cleaning lady...she was very nice to us). The walk ways upstairs were slick tile that are mopped often and very slippery...which does not help when you barely touch the railing and it moves so much that your life flashes before your eyes!! And we could have done without the overwhelming smell of marijuana for the majority of our stay...which was only one night because it was not worth the horrible cough and sore throat I have after just one night! Please don't stay there!!
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