Ocean Park Hotel

We stayed one night at Ocean Park Hotel and were later charged a $30 cleaning fee for alleged red stains on sheets and towels. The manager sent a photo, but we did not cause those stains and did not leave the room in that condition. We checked the room before we left. I showered, and my daughter showered. My mother did not shower. Stains like the ones shown in the photo would have been obvious. When we disputed the charge, the manager did not provide a clear complaint process, inspection time, or documentation tying the photo to our room immediately after checkout. The only process appeared to be speaking with the same manager who was accusing us. Near the end of the call, he said he had recorded the entire call, although he had not disclosed that at the beginning and my mother did not consent. He also laughed during parts of the call while she was upset. This is not about $30. It is about being accused of damaging a room and lying about it afterward when we did not do that. The handling of the complaint felt dismissive, intimidating, and unprofessional. The photo above is not of the Ocean Park. This place is not recommended.

Very Good Welcoming at this hotel. The room as well as the shared bathrooms were very clean. Free parking, which is really a good point considering the parking rates The hotel is about 55 minutes walk from Santa Monica Bay The room was pretty rudimentary but very good to spend the night! The only negative points are: - The corridor light stays on all night and can therefore wake you up - Very little soundproofing, you hear everything that happens in other things (much less nice when people speak loudly or scream)

Easy quick place to stay, love the vintage feel. Beds were comfortable and clean. Staff was friendly and helpful. Nice window that opens for cool breeze at night. We had a late check in and they were very accommodating. Cool old pictures line the walls, we will definitely stay again!