Motel 6 Simi Valley

Reserved our room and used my AARP card for their discount. Which was great. Got a phone call in the morning while on our way to the hotel asking us if we would agree to an upgrade to a different room. She apologized for any inconvenience and described the room we were going to get. We agreed to the upgrade. When we checked in and went to our room, we found out it was NOT an upgrade and we got our original room. We were disappointed that they had lied to us so theres that. 2nd they don’t honor AARP late check out which AARP states, is supposed to be another benefit. Late check out at 2 pm. So although Motel 6 honors the AARP card for a discount they don’t honor AARP late check out. And they WILL lie to you about rooms they will give you. VERY DISAPPOINTING!

To avoid ending up sleeping in the car, we ended up in this Motel 6 due to an unpleasant surprise with the rental we had initially booked in Simi Valley. Rather average experience. The motel is located along several busy roads. The soundproofing of the room is not very good. In the middle of the night, a motel occupant was shouting in the parking lot and this greatly disrupted our night. In the morning, we had to go to reception to ask for a plunger to unclog the toilet.

Where do I begin? When we arrived to our room, the bathroom had human hair all over the tub and dog hair all over the floor and on the walls. I went to the front desk and they were going to send someone to clean it again while we were out. Came back, office confirmed it was cleaned again but the bathroom looked the same with all the hair. Also want to mention, someone wrapped a plastic trash bag around the smoke detector. On top of this being extremely unsafe, you would think the cleaning person would notice and remove it. They switched me to another room. Guys right next to us ended up smoking marijuana in their doorway and the smell was coming into our room. I have a young daughter who kept asking what that smell was. Again, went to the office and yes she told them they can’t smoke there but that didn’t really stop them. They also kept their door open a crack all day long and into the night. I definitely didn’t feel safe especially since it was only me and my daughter. Not to mention the creeper hanging out in his car watching us walk to our room. I asked to speak to the manager but her hours were 11pm-6am. I stopped at the front desk at 5:30 am before heading out somewhere. The manager gave me 2 options. Pack my belongings at 5:30 am (we were leaving for the day) and leave it in my rental car and MAYBE they can get me yet another room when I get back OR just check out with no where to go. I didn’t find those options to be reasonable or fair. She gave me a generous $25 refund on a 5 night stay for all the trouble. Stay away from this hotel! Yes, you get what you pay for but rooms should be thoroughly cleaned before a new guest arrives and safety should never be compromised!