Extended Stay America Los Angeles - Torrance Harbor Gateway

It's July 30th at 1:30 am. I hear someone outside my window, and I see a guy with a lighter trying to set cars on fire! Yes, you heard it right. I call down to the front desk, and no one answers, so I go down to the main lobby, and there's no one to be found. Other people are sitting in the lobby trying to get in touch with the front desk as well; they said: "We've been calling and calling, and no one's here." I called again and again from my cell phone and got no answer. I knocked on all the doors by the front desk & the laundry door and got no answer. I go back upstairs and call the police. They asked me if the guy with the lighter was still trying to light cars on fire? I said no; he ran off when he saw me in the window... An hour goes by, and I run into the security guy. I asked him where you have been; a guy is running around with a lighter, and the front door is open ... The security guy said I didn't see anyone and literally just walked away from me. I asked him where the front desk person was, and he said: "I don't know". I went back and knocked really hard on the laundry door, and guess who just woke up and opened the door. I said to the woman who was half-asleep People have been calling you for the last hour and a half. She was in a Fogg, and I explained to her what was going on, and she couldn't be bothered. I felt very unsafe here, and the staff was no help! Very scary situation! CP

Reasonably priced and well maintained hotel! Front desk is also attentive and professional. The hotel is located right next to a Walmart super center and several restaurants such as Starbucks, Taco Bell, Carls Jr etc. There is complimentary tea, coffee, muffins and breakfast bars served in the morning. There is also guest laundry and vending machines at this hotel. The rooms are spacious and come equipped with flat screen TV, oven cooktop, microwave, refrigerator, sink, cupboards, telephone, telephone, working desks with office chairs, ironing amenities, leather reclining chair and complimentary toiletries. There is no deposit required at check in provided you are using mainstream bank card and not prepaid bank card such as PayPal or Cash App Unfortunately this hotel doesn’t have a gym and swimming pool. Also the rooms have poor soundproofing so you can hear guests in the rooms above you!

Everything is dirty. The neighbor doesn’t look good either. Old place. Uncleaned! The room that they gave us was very bad, not cleaning at all. The photos that show online are unreal. We moved to a different hotel. I would not recommend it.