Saddlewood by Ski Village Resorts

By far the worst experience in Breckenridge. If you have kids also, expect a miserable stay. For one, zero towels provided for hot tub. There are zero lights and a ton of ice, which made it extremely dangerous. Pool is FAR offsite, and had a non working key. Customer service proved to be useless considering 9 days later I haven't even received a call back about towels for the hot tub. Room was dirty; underneath the bed looked like it'd never been swept. Shower head flies water everywhere. Wouldn't even consider the pull out bed in the living room to be a bed, considering all you can feel is coils. For as much as you're paying, these things so be non-negotiables. This goes for condo D11. Spend the extra $100 and actually enjoy where you lay your head after skiing.

Great Western Lodging mislead us about the condition of this unit. We were told that it was in great shape, everything updated. Found it to be totally worn out, old worn out furniture, moldy, bedrooms out dated, kitchen and bathrooms very outdated. Went to Great Western's office the next morning and was told that they had recently taken over unit and she had not seen it. Three days later complained again was offered another unit, we just left and went back to Denver. Ask for partial refund and never heard from them again. We were on 49th anniversary trip, very disappointed. Never Again, Doug Nichols

In the midst of the coronavirus epidemic, these people were unwilling to cancel a reservation two weeks out, with an ongoing declared state of emergency in their region. It is dispicible to me that people like this will try to profit off of the situation while all airlines, car rental agencies, etc are allowing changes to reservations and cancellations with no cancellation fees. I would have even been fine with a one night fee, but to charge the full four nights is just greedy. Talk about a "it's all about me" attitude. Just do yourself a favor and stay away from these guys. I promise if they pull this stuff in a pandemic, they will find a way to screw you over too.