Best Western Denver Southwest

I have stayed at this location several times in past 4 years. Each year gets worse and this will be last time. The back entrance door did not close all way huge security issue! Requested a crib and upon check in no crib even though I called day before to check. Not advise to stay here

I've stayed at this hotel over the years and alway was very comfortable. However, I just drove acrosss country for personal business and a family emergency, not knowing they were under renovation I booked to the a King Size room in a per friendly hotel. Manu told me my room was not pet friendly and moved me from my comfortable room to one of these others saying they were better and more expensive.... I completely questioned his integrity immediately with that out right lie.... the updates are obviously not finished. This smell on this side of the the hotel burns, my dog is sneezing as I type this. I should leave, but I just drove 17hrs and after this process I just wanted a restful night in the room I paid for. I re-engaged Manu at the front desk explaining the immediate headache and burning smell from the paint. He offered me another room 2 doors down where it's even stronger. Also, the renovations look horrible. My door has a gap and light coming through, the lamp can't be turned off due to its broken switch, and it's cable is not accessible. The mini fridge and microwave look like an efficiency downgrade, as do the beds, the chair has a huge dent jn the seat and needs replaced, and the TV is so small! This downgrade room Manu said was an upgrade feels worse than a motel 6.

We always stay at this motel when we are in the Denver area. It is clean, convenient and a great value for the money. We also enjoy the dinosaur theming. The breakfast is good and the staff is friendly and helpful. The rooms are being updated and it was newly repainted in the halls. We stayed in a remolded room this time and it was very nice.