Trailhead Lodge

4.0 / 5

•

1175 Bangtail Way

Reviews from Guests

4.0/5

277

Reviews

from real guests

mischa869

We rented a 3 Br for $1K/night for our extended family of 6 with kitchen, fireplace & washer/dryer. There are so many things to like about this property: pool, hot tubs, men & women's locker rooms, game room, ski room, boot room, shuttle that takes you anywhere in town, it's own lift that takes you to the base of Steamboat... But it's not. I rented through Vacasa. Don't do it! Vacasa is horrible and no matter what you do they will keep your money. There was no hot water *for a week*. Most of our party left early, but we could not get flights out. I later learned from an owner while at the hot tub (the closest to hot water that we got!) that this is an ongoing problem. (The Sheraton also has problems and is closing for 9 mo). Not only are showers unacceptable, NONE of the dishes, cutlery, pans, etc or laundry were clean (& cheap quality to begin with so the pans were warped, there was dried egg on spatulas & melted sides, etc.) There was no housekeeping the entire stay and we had to go downstairs to request towels, dish pods, etc. The facility should have been, and could be, a luxury accommodation. But it's not.

andrewcJ2961ZX

I’ve been in the hospitality industry for over 20 years and my recent stay at the Trailhead Lodge was one of the worst experiences I’ve ever had. As soon as you walk in your room, the smell of ski socks, mold and old carpet greets every hair follicle in your nose and never lets go. I made my way to the window to get some fresh air but I couldn’t reach the handle without going through a nest of cobwebs. After inspecting the rest of the room I noticed that lint was literally pouring out of the washer dryer, which hadn’t been cleaned in weeks if not months. I was so exhausted from my trip that I went straight into bed. The sheets were so itchy and outdated I was unable to fall asleep. I felt like I was having a full body eczema attack and considered going to Walmart to buy some sheets. I have never considered buying sheets just to get a proper nights sleep before. Instead I checked out, cut my losses and found another hotel with twice the comfort and at half the price. And that was the best decision I’ve ever made.

Fearless495295

There is a hot water problem in this facility. Cold showers after skiing and before dinner were a bummer. Vacasa is the management company and it took 2 phone calls and an email to receive a response, which was that the building cannot meet hot water demands during busy times and I should try the shower at the gym. The unit was dated, carpet needs replacing. If you're planning to cook, the kitchen had the bare minimum (and cheap) pots, pans and utensils. The facility should not be marketed or priced as a luxury accommodation. The saving feature is its proximity to the gondola that takes you to the base of Steamboat.

Facilities Details

Pool

Free Parking

Free Wifi

Fitness Center

Cycling

Fishing

Windsurfing

Skiing

Kids facilities

Hiking

Ski service

Bicycle Rental

Indoor fireplace

Shuttle Service (free)

Golf course [on-site]

Horseback Riding

Pool Table

Business Center

BBQ grill

Smoke-free property

Laundry

Pool

Free Parking

Free Wifi

Fitness Center

Cycling

Fishing

Windsurfing

Skiing

Kids facilities

Hiking

Ski service

Bicycle Rental

Indoor fireplace

Shuttle Service (free)

Golf course [on-site]

Horseback Riding

Pool Table

Business Center

BBQ grill

Smoke-free property

Laundry

Discounts recommended for you

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5 Available Room Types

Condo, 2 Bedrooms (Condo, 2 Bedrooms)

Non-smoking

Patio

Air Conditioning

Dining Area

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Free Wifi

Telephone

Bathtub

Toiletries

Separate living room

Towels

Sleep comfort items

Toaster

Hair dryer

Stovetop

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Iron

Refrigerator

Fireplace

Dishwasher

Kitchen

Microwave

Balcony/Terrace

Condo, 3 Bedrooms (Condo, 3 Bedrooms)

Non-smoking

Patio

Air Conditioning

Dining Area

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Free Wifi

Telephone

Toiletries

Separate living room

Towels

Coffee Machine

Sleep comfort items

Toaster

Hair dryer

Stovetop

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Iron

Refrigerator

Fireplace

Dishwasher

Kitchen

Microwave

Balcony/Terrace

Room (Studio)

Non-smoking

Patio

Air Conditioning

Dining Area

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Free Wifi

Kitchenette

Telephone

Toiletries

Separate living room

Towels

Sleep comfort items

Toaster

Hair dryer

Stovetop

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Iron

Fireplace

Dishwasher

Kitchen

Microwave

Balcony/Terrace

Condo, 1 Bedroom (Condo, 1 Bedroom)

Non-smoking

Patio

Air Conditioning

Dining Area

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Free Wifi

Telephone

Bathtub

Toiletries

Separate living room

Towels

Sleep comfort items

Toaster

Hair dryer

DVD/CD player

Stovetop

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Iron

Refrigerator

Fireplace

Dishwasher

Kitchen

Microwave

Balcony/Terrace

Condo, 1 Bedroom (Deluxe Condo, 1 Bedroom)

Condo, 1 Bedroom (Deluxe Condo, 1 Bedroom)

Non-smoking

Patio

Air Conditioning

Dining Area

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Free Wifi

Toiletries

Separate living room

Towels

Sleep comfort items

Toaster

Hair dryer

Stovetop

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Iron

Refrigerator

Fireplace

Dishwasher

Kitchen

Microwave

Balcony/Terrace

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Bicycle Rental

Shuttle Service (free)

Free Parking

Activities

Cycling

Fishing

Windsurfing

Skiing

Hiking

Horseback Riding

Pool Table

Entertainment and Family Services

Kids facilities

Ski service

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Indoor fireplace

Pool

Golf course [on-site]

BBQ grill