Crowne Plaza Southbury

Old beat up furniture in rooms. New showers have no shelves so you have to put soap and shampoo on floor. You have to get in shower to turn on water. Very Dumb design .Restaurant hours are 4 to 9. Got there at 6 and they told me they wanted to close early did get served then people poured in. They didn't get to close early

The room was huge. The beds are super high. Extremely hard to get into for my elderly and disabled mom. The cot and love seat were extremely low and she couldn't get out of cot. Her hips were lower than her knees and we had to pull her off of cot. I'm 5'4" and the bed was just a hair below my hip joint. Be careful if you have elderly or disabled people with you. It will be extremely tough to get into. Also you'll have to slide off of bed

The staff was great, we had a faulty refrigerator and they replaced it immediately for us. I asked for an extra towel and they had in my room when I returned later in the day.