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Reviews from Guests

4.0/5

tripadvisor

457

Reviews

from real guests

J5608CVtg

4

/

5

Clean and great breakfast with friendly breakfast attendant. Brandywine Diner was walkable and wonderful.

TravelsNTreasures

4

/

5

We were passing through to visit the Winterthur Museum. The checkin was prompt and friendly and we were able to access our room even though we arrived before the start time. The room was spacious and clean. We slept comfortable and enjoyed all the amenities of the property. I would stay here again if in the area. It is a suitable hotel for families or business travel. The breakfasts were hearty with nutritious options. Loved that they had coffee and lemon water available in the lobby at all hours. Within walking distance, there are restaurants and diners directly north across the road. Thanks for the hospitality, it was great!

clrteacher

1

/

5

We stayed at this hotel twice in 3 weeks and there were problems both times. My partner & I are 78 & 80 years old and, on the first visit, had to move rooms because the air conditioning wasn't working. They moved us to a suite but were quick to tell us it would only be for 1 night & we'd have to move again. We found this hard to do at our age. The second visit, we noticed a gap between the faucet in the tub and the wall. My friend took a shower and when I went water cascaded out of the faucet between the wall and actual faucet. I turned off the water & pushed in the faucet and when I turned the water on again, the actual faucet shot across the tub. Had I been standing in the tub, I have no doubt I would have been hurt. I went down to the desk and TRIED to explain what happened to the guy on duty but his cell phone got most of his attention. He finally said a plumber would fix it the next day- they DIDN'T. This is a serious health issue and NOBODY seemed able or willing to fix the problem. We checked out & went to another hotel.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi