Mandarin Oriental Washington D.C.

4.0 / 5

•

Maryland Avenue SW 1330 Washington D.C. - DC

Reviews from Guests

4.0/5

1,170

Reviews

from real guests

Escape160393

We had a great first stay at The Potomac Hotel. Our suite was lovely, and we really appreciated having the hotel car available for getting around. But it was the people that really made the stay for us! Raul at the front desk made us feel welcome from the start. He was so personable and professional. He told us all about the hotel and gave us some great ideas for things to do while we were there. Crystal at the front desk was incredibly helpful when we needed transportation at the last minute. She made several calls until she found exactly what we needed, which we really appreciated. Crystal from housekeeping also made a point of checking on us and making sure our room was comfortable and we had everything we needed throughout our stay. We also really enjoyed Art and Pong in the lounge. They were so friendly, attentive and fun. Pong made us a delicious specialty drink that we’re still talking about and even surprised us with a sketch of the two of us! It was little things like that during our stay that made it feel personal. We had a wonderful time and can't wait to go back.

kevincobbsr

Marriott did a great thing by allowing this hotel to become part of the Marriott brand. This place was amazing! The room was well-appointed and very comfortable. The mattress was a little softer than I prefer, but overall, it was still a good night’s sleep. Having both a tub and a shower was a really nice touch, especially after walking around all day. Being able to soak in the tub and rest those tired bones was definitely appreciated! The hotel is pretty close to everything if you’re into walking. Being near the Wharf was great, with plenty of food choices. Some can be a little pricey, but the options were excellent nonetheless. We also got to enjoy the DC Jazz Festival, which was a great experience. The overall vibe of the area was fantastic. The staff at this hotel was amazing—from the front desk and bellman to the restaurant and housekeeping staff. Everyone was polite, helpful, and very attentive. You could tell they genuinely cared about making your stay enjoyable. I only had one disappointment. I was given a city-view room on the 5th floor, but unfortunately, the building directly in front of the hotel is taller than five stories, so there really wasn’t much of a view. That was a little disappointing, especially since the room was specifically listed as a city view. Other than that, I really enjoyed my stay and would definitely consider staying here again. If you’re looking for a place in DC where you can walk to great food, enjoy the Wharf, take in some jazz, and come back to a comfortable room with a staff that treats you right, I’d definitely put this hotel on your list. Sometimes it’s the little things that make a stay memorable—and this place got a lot of those little things right.

TiwiWill

I’ve been going to this spa since it was a Mandarin property and it is still worth the visit! A special shout out to the front desk and Stella for her massages and facials!!

Facilities Details

Free Wifi

Spa

Fitness Center

Laundry

Proposal spot

RV, bus, truck parking

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Ticket Service

Toiletries

Elevator

Garden

Bicycles

Children's books and toys

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Desk/workspace

Valet Parking

Terrace

Computer station

ATM on site

Concierge Service

Free Wifi

Spa

Fitness Center

Laundry

Proposal spot

RV, bus, truck parking

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Ticket Service

Toiletries

Elevator

Garden

Bicycles

Children's books and toys

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Desk/workspace

Valet Parking

Terrace

Computer station

ATM on site

Concierge Service

Discounts recommended for you

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10 Available Room Types

Deluxe Balcony One Bedroom Suite

Heating

Sleep comfort items

Air Conditioning

Blackout curtains

Clothes Rack

Desk

Toiletries

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Slippers

Bathrobes

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Braille and tactile signage

Entire unit wheelchair accessible

DVD/CD player

Sitting Area

Daily newspaper

Non-smoking

Bar

Soundproof

Bathtub or Shower

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Dining Table

Towels

Private bathroom

Hair dryer

Iron

Roll-in shower

Room service [24-hour]

Free bottled water

Premier Water View One Bedroom Suite

Heating

Sleep comfort items

Air Conditioning

Blackout curtains

Clothes Rack

Desk

Toiletries

Slippers

Bathrobes

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Braille and tactile signage

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

DVD/CD player

Sitting Area

Daily newspaper

Non-smoking

Bar

Soundproof

Bathtub or Shower

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Dining Table

Towels

Private bathroom

Hair dryer

Iron

Roll-in shower

Room service [24-hour]

Free bottled water

Marina View One Bedroom Suite

Heating

Sleep comfort items

Air Conditioning

Blackout curtains

Clothes Rack

Desk

Toiletries

Slippers

Bathrobes

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Braille and tactile signage

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

DVD/CD player

Sitting Area

Daily newspaper

Non-smoking

Bar

Soundproof

Bathtub or Shower

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Dining Table

Towels

Private bathroom

Hair dryer

Iron

Roll-in shower

Room service [24-hour]

Free bottled water

Mayor Suite

Heating

Sleep comfort items

Air Conditioning

Blackout curtains

Clothes Rack

Desk

Toiletries

Slippers

Bathrobes

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Braille and tactile signage

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

DVD/CD player

Sitting Area

Daily newspaper

Non-smoking

Bar

Soundproof

Bathtub or Shower

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Dining Table

Towels

Private bathroom

Hair dryer

Iron

Roll-in shower

Room service [24-hour]

Free bottled water

Marina View One Bedroom Suite Accessible Roll In

Marina View One Bedroom Suite Accessible Roll In

Heating

Sleep comfort items

Air Conditioning

Blackout curtains

Clothes Rack

Desk

Toiletries

Extra Long Beds (> 6.5 ft)

Slippers

Bathrobes

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Braille and tactile signage

Entire unit wheelchair accessible

DVD/CD player

Sitting Area

Daily newspaper

Non-smoking

Bar

Soundproof

Bathtub or Shower

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Dining Table

Towels

Private bathroom

Hair dryer

Iron

Roll-in shower

Room service [24-hour]

Free bottled water

Facilities Details

Pool and Spa

Spa

Fitness Center

Parking and Transportation

RV, bus, truck parking

Valet Parking

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

ATM on site

Concierge Service

Entertainment and Family Services

Children's books and toys

Smoke-free property

Business Facilities

Business Center

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Proposal spot

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Toiletries

Elevator

Garden

Bicycles

Desk/workspace

Computer station